Anna Ostrovsky

Anna, a very helpful and personable salesperson, along with her team, transformed what is usually a chaotic experience into a pleasant and memorable one. with her team, transformed what is usually a chaotic experience into a pleasant and memorable one. More

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I drove further to reach this dealership as I have 2 BMW dealerships closer to my house. Couldn't have asked for anything better! Anna was great! dealerships closer to my house. Couldn't have asked for anything better! Anna was great! More

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Anna provided an amazing experience— everything was smooth, professional, and enjoyable. Truly the best experience I’ve had. smooth, professional, and enjoyable. Truly the best experience I’ve had. More

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Anna did a great job overall. She really knew all the info on how to set up the car. I appreciate all her help. She really knew all the info on how to set up the car. I appreciate all her help. More

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I received excellent service at BMW. Professional, efficient, and friendly. Everything was smooth, quick, and hassle-free. Truly a top-class experience! Professional, efficient, and friendly. Everything was smooth, quick, and hassle-free. Truly a top-class experience! More

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Anna and the whole team at BMW Fort Washington were super friendly and helpful. Would recommend them to anyone in the market for a BMW. friendly and helpful. Would recommend them to anyone in the market for a BMW. More

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A Stellar Experience: BMW of Fort Washington and the Unparalleled Anna Ostrovsky My recent car purchase at BMW of Fort Washington was nothing short of outstanding, and it was all thanks to the truly Unparalleled Anna Ostrovsky My recent car purchase at BMW of Fort Washington was nothing short of outstanding, and it was all thanks to the truly stellar performance of sales agent Anna Ostrovsky. Having never owned a BMW, I walked in curious about the M series. Anna's approach was immediately impressive: she expertly guided me, asking insightful questions and thoroughly explaining the models. She suggested a test drive in an M4 convertible, and I was genuinely shocked by its power, sound, and agility. Anna’s low-pressure, friendly, and helpful demeanor made the decision-making process genuinely enjoyable. She followed up promptly, providing detailed answers and service records, always ensuring my questions were thoroughly addressed. Her commitment to service was evident even when she didn't immediately know an answer; she'd find it and get back to me right away with in-depth information. Once I decided to buy, Anna made the entire transaction incredibly efficient and painless. The option to pay a significant portion online with a credit card (without fees!) was a huge plus for points enthusiasts like me. When I arrived to pick up the car, it was a VIP experience: my new M4, adorned with a big red bow and a personalized "Congratulations" sign, was waiting. Inside, Anna had all the paperwork meticulously organized and highlighted, explaining everything clearly and efficiently. What truly set Anna apart was her personalized touch, like the handwritten thank you card with Deftones artwork—a band we'd discussed days prior during the test drive. This went beyond sales; it was next-level customer service. The entire finalization process, including finance, took a mere ONE HOUR, a truly remarkable feat compared to my past car-buying frustrations at other dealerships. I felt completely respected and that my time was highly valued. Even after the sale was finalized, Anna dedicated another 45 minutes to ensure my phone was connected, apps installed, and every feature of the iDrive system was explained and set up to perfection. She could have easily just sent me on my way, but her dedication to my complete satisfaction was unwavering. My friends, who are seasoned sports car collectors, were stunned by how quick and seamless my purchase was, noting that such personalized, post-sale attention is exceptionally rare. Anna Ostrovsky truly made my experience at BMW of Fort Washington impeccable. Everyone there was friendly, but Anna's commitment to personalized, efficient, and thoroughly enjoyable customer service has undoubtedly secured me as a repeat customer. I'm absolutely loving my new M4—it's a fantastic car! Thank you, Anna Ostrovsky and BMW of Fort Washington, for an A+++, five-star experience! More

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Over the years I've probably purchased 15 new cars. Of all of the salespeople I've dealt with Ms. Ostrovsky was the easiest and the one who gave the most detailed answers to my questions and performed Of all of the salespeople I've dealt with Ms. Ostrovsky was the easiest and the one who gave the most detailed answers to my questions and performed an excellent show and tell on an extended test drive. Had the previous salesperson I experienced been as through as Ms. Ostrovsky I would not have been in the position of trading in a 96 day old Lexus. I came away from this sale with no regrets and never asking myself if I made the right decision. I also deeply appreciated the fact she never brought her Sales Manager in to "CLOSE THE DEAL". I hate that and in itself it makes the salesperson smaller and less important. If I need another car I'll be back to BMW of Fort Washington, PA. More

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Our sales representative Anna displayed outstanding professionalism, intelligence, and product knowledge, consistently demonstrating thoroughness in her work. professionalism, intelligence, and product knowledge, consistently demonstrating thoroughness in her work. More

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Always very friendly and professional! One suggestion GF options at the coffee bar! Thank you One suggestion GF options at the coffee bar! Thank you More

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