AnnMarie Sedlack
AnnMarie Sedlack at Hawk Chrysler Dodge Jeep Ram

AnnMarie Sedlack

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7911 Roosevelt Rd
Forest Park, IL 60130

4.3
32 Reviews
4.3

32 Reviews

Write a Review

32 Reviews of AnnMarie Sedlack

March 27, 2025

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Employee Rating

Horrible experience how can a dealership keep your vehicle for damages to a loaner 😤😤😫 not legally illegally yes and they tried it I was in a involved in a hit and run but I had given them my insu More

by deetreena2
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Recommend Dealer
No

March 14, 2025

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My last experience wasn't very satisfying i had an oil change and asked for a tire rotation and to check my breaks, I got the oil change but was told that I didn't need the rotation, and then I noticed More

by kennycoop60
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Don't recall

Mar 17, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We deeply regret that your recent visit did not meet your expectations. Providing top-notch service is our priority, and we take your concerns seriously. Regarding the warning light on your dashboard, we sincerely apologize for the inconvenience and confusion this has caused. While the technician mentioned it might resolve itself, it is clear that it has not. We would like to invite you back at your earliest convenience so we can re-evaluate the issue and ensure everything is functioning properly for your peace of mind. If there is anything else we can help you with please contact our General Manager, Jim Kinney, at jimk@hawkcdj.com. We hope to regain your trust.

February 26, 2025

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Great service I definitely recommend they fix my car just on time costumers service is really good too More

by Roquelina
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Recommend Dealer
Yes
Feb 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Roquelina, thank you for your fantastic review! We're excited to hear you had a great experience with our service and customer care. Your recommendation means a lot to us, and we look forward to helping you again in the future!

February 19, 2025

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I. Came in for an oil change and tires rotation and it was great.Period More

by jay8263
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Recommend Dealer
Yes
Feb 20, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the awesome review, Jay! We're thrilled to hear you had a great experience with your oil change and tire rotation. Your satisfaction is our priority, and we look forward to serving you again!

February 05, 2025

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I WAS NOT AT ALL PLEASED WITH THE SERVICE DEPT, ON THE WAY I WAS TREATED ON THE SERVICE AND REPAIR OF MY 2020 DODGE RAM 1500. I WAS CHARGED A $195.00. FOR WARRANTY COVERED REPAIRS DONE ON MY 2020 DODGE R More

by dhumphrey18
Service Price Transparency
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Recommend Dealer
No
Feb 06, 2025

Hawk Chrysler Dodge Jeep Ram responded

Hi there, we're sorry to hear about your experience with our service department. We strive for transparency and clarity in every customer interaction. Your feedback is invaluable, and we’d love to hear more about your experience so we can work to improve our communication regarding warranty repairs. At your earliest convenience, please contact our General Manager, Jim Kinney, at jimk@hawkcdj.com. Thank you for sharing your concerns.

January 17, 2025

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Employee Rating

U come in for service they get u in a defensive ot no problem professionals More

by Roy orr
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Recommend Dealer
Yes
Jan 21, 2025

Hawk Chrysler Dodge Jeep Ram responded

Roy, we’re thrilled to hear you had such a positive experience with our team! Providing professional service is our top priority, and your feedback truly motivates us. Thank you for taking the time to share your thoughts!

December 05, 2024

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We received fantastic service at Hawk Chrysler! They were courteous and professional. This will be the only dealer service department we will go to in the future! More

by djknudson
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Recommend Dealer
Yes
Dec 06, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience with us. Our team takes pride in delivering top-notch service, and it’s wonderful to know you’ll be returning. We look forward to seeing you again soon!

November 15, 2024

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They're very professional. Took their time answering any questions I had. Service was fast. More

by Ismaelvelazquez504
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Recommend Dealer
Yes
Nov 18, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Ismael! We’re so happy to hear you had a great experience with our team. Providing professional and prompt service is our top priority, and we appreciate your feedback. Looking forward to assisting you again!

October 23, 2024

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My Service Advisor was on top of his game wish making sure I was able to get my vehicle repaired in a timely fashion. Definitely will continue utilizing Hawk for all my vehicle repair needs. Thank you More

by Djmixx649MF
Sales Price Transparency
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Recommend Dealer
Yes
Oct 25, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you for your review! We're thrilled to hear about your positive experience with Brandon and the team. Providing timely and trustworthy service is our priority, and your recommendation means the world to us. We look forward to assisting you with all your vehicle repair needs in the future!

August 12, 2024

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Great wonderful service Daniel the front desk employee was very helpful and respectful and very clear on what's going on More

by hermz_gmez1990
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Recommend Dealer
Yes
Aug 13, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Hermz, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Daniel at the front desk. We strive to provide excellent service, and we're glad to hear that he was able to assist you effectively. We appreciate your feedback!

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