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Ann Morongell
Refer Me
32 Reviews
I have worked for the dealership since 2003 and reside in the area as well. We are all about customer service......connected to our community & beyond. Our friendly/honest staff is here to assist our clients and make their experience a pleasant one from start to finish! I take pride in knowing many of our customers & their families for years..... have watched their children grow & revisit us time & time again..... it's all about trust & respect here at 100 Bloomfield Ave. DCH Montclair Acura is comprised of a team of true professionals and I am proud to call myself one of them.
Read moreDealership Experience
21 yrs, 6 mos
Industry Experience
21 yrs, 6 mos
Specialties & Trainings
Customer Service/ Lease Specialist
32 Reviews of Ann Morongell
November 14, 2023
I worked with Walter Goldman of DCH Montclair Acura. He was very professional, took time to answer all my questions and made sure I had a thorough understanding of all aspects throughout the process. He was very professional, took time to answer all my questions and made sure I had a thorough understanding of all aspects throughout the process. I would highly recommend. More
by gallofe
Other Employees Tagged: Walter Goldman
May 06, 2022
Excellent service. Attention to detail. Walter, Lora, & Shawn were nothing but professional and personable. Loved my experience. Thanks. & Nicole loves her Acura RDX ! Attention to detail. Walter, Lora, & Shawn were nothing but professional and personable. Loved my experience. Thanks. & Nicole loves her Acura RDX ! More
by stclair4710
Other Employees Tagged: Walter Goldman, Lora Moore , Nitin Bassi, Shawn Singh
September 18, 2020
We had been searching for a first car for my teenager. After several bad experiences, our search uncovered a gem at DCH Montclair Acura. The level of service was outstanding. They were attentive, courte After several bad experiences, our search uncovered a gem at DCH Montclair Acura. The level of service was outstanding. They were attentive, courteous and thorough. We test drove the car, decided to buy and they went to work ensuring the details with regard to safety, reliability and appearance. We were more than satisfied with the outcome! We definitely would do business with them again. More
by rayandrobyn
Other Employees Tagged: Jaime Borja, Barry Katz, Al?
June 10, 2020
Amazing customer service and experience.I went to DCH Amazing customer service and experience. I went to DCH Acura to buy out my old lease, but instead I decided to go with a new one. During the processe Amazing customer service and experience. I went to DCH Acura to buy out my old lease, but instead I decided to go with a new one. During the processes I got the pleasure to meet Ann Morongell(amazing receptionist), Walter Goodman(great salesman), and Hamad Matari(excellent business manager). All three made my purchasing experience a great one. I will definitely refer my family and friends to buy their next car at DCH Acura. More
by Bobbyr77
Other Employees Tagged: Walter Goldman , Hamad Matari
May 25, 2020
Outstanding Customer Service It was a pleasure visiting DCH Montclair Acura and doing business with Keith Mickens & Hamad Matari. Both gentlemen handled us with the upmost courte It was a pleasure visiting DCH Montclair Acura and doing business with Keith Mickens & Hamad Matari. Both gentlemen handled us with the upmost courtesy, cooperation and professionalism. They really went above and beyond to make our experience at your location a complete success with 100% customer satisfaction. Job Well Done Team! Greatly Appreciated! More
by Leon & Garcia
Other Employees Tagged: Stanley Berkowitz, Keith Mickens, Harry Jones , Nitin Bassi, Hamad Matari
November 30, 2019
Already recommending Harry Jones to family and friends! I love my new Acura TLX! Great leasing experience started with Ann Morongell and closed with Harry Jones. Harry was extremely professional and knowled I love my new Acura TLX! Great leasing experience started with Ann Morongell and closed with Harry Jones. Harry was extremely professional and knowledgeable about the vehicle. No haggling over the price like at some dealerships. Harry even picked me up from the dealership where I dropped off my previously leased vehicle which was very nice and convenient for me! The actual paperwork process went quickly and Harry then spent a great deal of time in the vehicle with me going over all of its many features. Harry even programmed in his cell phone number in case I had any questions, but he still called me the following day to check in and see how I was doing with the vehicle. I have already recommended Harry and DCH Acura to family and friends! More
by j-nice10
Other Employees Tagged: Harry Jones , Hamad Matari, John Nguyen, Barbara at reception
October 17, 2019
2020 RDS purchase at Montclair Acura Decided to purchase an Acura RDX through the Costco Car Purchase Plan and was directed to contact Montclair Acura for a no haggle price. Was instantly Decided to purchase an Acura RDX through the Costco Car Purchase Plan and was directed to contact Montclair Acura for a no haggle price. Was instantly called by a representative who gave me a price right over the phone. Price was about $3500 below MSRP. Drove up the next day and was introduced to sales rep Lori Moore. She couldn't have been a more friendly and professional person to deal with. She answered all our questions, showed all the color combinations on the cars in stock along with the option packages. She made us feel very comfortable purchasing a car at Montclair Acura. We planned to pay cash but was suggested we finance for a short period and qualified for another $1500 savings. Can't say enough good things about Lori and Montclair Acura. More
by Rebeltown
Other Employees Tagged: Lora Moore , Hamad Matari
July 30, 2019
Great experience! Great experience purchasing our Acura MDX! Working with Harry Jones was a pleasure and I will not hesitate to refer friends and family to DCH Montc Great experience purchasing our Acura MDX! Working with Harry Jones was a pleasure and I will not hesitate to refer friends and family to DCH Montclair Acura! More
by Rich H.
Other Employees Tagged: Harry Jones, Fred Hill , Jaime Borja, Barry Katz, Richard Morales
June 26, 2019
Amazing Customer service I had a really great experience here, starting with the front desk Barbara, she's a very lovely lady, humble and funny. Ann really took care of me and I had a really great experience here, starting with the front desk Barbara, she's a very lovely lady, humble and funny. Ann really took care of me and made sure I was getting what I wanted, also leaving the dealer happy. Ann introduced me to Hamad and Fred, she explained my situation, what I was looking for etc..... They all really went above and beyond to get me what I wanted and worked with my numbers. Fred got me what I wanted, also explained to me how the car works etc... I still bother him if I have any questions or anything. Hamad spent hours with me explaining everything to me, answerint all my questions and I still reach out to him and he answers me and helps me out with whatever I need. Hamad really went above and beyond. Of course as well as Anthony he made sure everything worked out with me also worked out my numbers. I really appreciate everything you guys did. Love ya's More
by shareifee
Other Employees Tagged: Fred Hill, Anthony Bollotta , Hamad Matari
January 22, 2019
Great experience Barry was very knowledge and committed to helping me find the right car. He was also very proactive and helped expidite the process after i made a de Barry was very knowledge and committed to helping me find the right car. He was also very proactive and helped expidite the process after i made a decision. More
by Ronmayfield
Other Employees Tagged: Barry Katz
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