Ann Margaret Ross
Ann Margaret Ross at Mercedes-Benz of Naples
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Ann Margaret Ross

Master-Certified Sales Consultant

Mercedes-Benz of Naples

501 Airport Rd S
Naples, FL 34104

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39 Reviews

Dealership Experience

22 yrs, 10 mos

Industry Experience

26 yrs

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39 Reviews

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39 Reviews of Ann Margaret Ross

December 12, 2023

Dealership Rating
Employee Rating

My husband, myself and our daughter had an amazing experience with Mercedes-Benz of Naples. Josh was our salesman and he was extremely helpful in helping our daughter buy her first Mercedes. Josh was More

by Melinda Kolar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Koerner

Dec 15, 2023

Mercedes-Benz of Naples responded

Hi Melinda, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 02, 2023

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Employee Rating

This place is a disgrace and embarassment to the Mercedes brand. The only thing thay exceeds their lack of ethics, is their lack of professionalism. They sales people will misrepresent a car with absolutley More

by moodymonkey69
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

March 02, 2022

Dealership Rating
Employee Rating

Leased & purchased a Mercedes here. One of the benefits was being able to bring the car in for a free car wash. Stopped by in February and was told they decided to stop offering car w More

by Brisky
Recommend Dealer
No

March 21, 2021

Dealership Rating
Employee Rating

Friendly staff,very professional and great customer service.. my sales representative was extremely helpful and listened to my concerns. Very happy with my new lease More

by Lorrainehopes55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Neglio, A drain Vilshanetskyy

Mar 23, 2021

Mercedes-Benz of Naples responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2021

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Employee Rating

We stopped into your dealership in search of leasing car. Everyone we encountered was professional and very pleasant. We did not feel pressured for leasing car. Your team has great customer service skills. More

by Lorrainehopes55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannah Mallard, Tom Neglio, Andrian Vilshanetskyy

Feb 13, 2021

Mercedes-Benz of Naples responded

Hello, we're happy to hear you had such a pleasant experience with our team! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

January 27, 2021

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Employee Rating

David, Jackie and Anne are the best. We love our AMG C65 and Naples MB! We look forward to our next purchase . Highest grades on all measures. More

by Dr. Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Dressman, Patrick Baffa , Tom Neglio

Jan 28, 2021

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

October 02, 2020

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Employee Rating

I purchased my 2017 E350 from Ms. Anne Margarite last December. The process was such a pleasure unlike most car purchase experiences. Anne has made the service experience just as easy for my husband an More

by lyoumans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 08, 2019

Dealership Rating
Employee Rating

Another great experience! Once again our experience with Mercedes Benz of Naples was extraordinary! Ann Margaret Ross worked hard to find us the perfect E and every staff membe More

by hooryou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Dressman , Tom Neglio

Mar 11, 2019

Mercedes-Benz of Naples responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of Naples. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

February 26, 2019

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Awesome Dealer, Awesome Service I just leased a 2019 C300 w/AMG Night package and I couldn't be more please with the experience. This is the second Mercedes that I leased from Naples More

by Rhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2019

Mercedes-Benz of Naples responded

Rhouse, thank you for sharing your positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!

January 02, 2019

Dealership Rating
Employee Rating

Buying our new s63 was a wonderful experience. We found Ann Margaret to be a very professional, knowledgeable sales person in handling the purchase of our 2019 S 63. She was very helpful in demonst More

by Boatman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wachs

Jan 10, 2019

Mercedes-Benz of Naples responded

Congratulations on your new 2019 S 63! We are very happy to hear that Ann was able to provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. We look forward to your next visit! Take care!

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