Ann Margaret Ross
Master-Certified Sales Consultant
Mercedes-Benz of Naples
501 Airport Rd S
Naples, FL 34104
Dealership Experience
22 yrs, 10 mos
Industry Experience
26 yrs
39 Reviews
Write a Review39 Reviews of Ann Margaret Ross
December 12, 2023
My husband, myself and our daughter had an amazing experience with Mercedes-Benz of Naples. Josh was our salesman and he was extremely helpful in helping our daughter buy her first Mercedes. Josh was experience with Mercedes-Benz of Naples. Josh was our salesman and he was extremely helpful in helping our daughter buy her first Mercedes. Josh was very professional, knowledgable and really made the effort to make buying her car as smooth as possible, in fact everyone we worked with was super helpful and our daughter drove home in her dream car! More
Other Employees Tagged: Josh Koerner
October 02, 2023
This place is a disgrace and embarassment to the Mercedes brand. The only thing thay exceeds their lack of ethics, is their lack of professionalism. They sales people will misrepresent a car with absolutley brand. The only thing thay exceeds their lack of ethics, is their lack of professionalism. They sales people will misrepresent a car with absolutley no shame or care for doing it which will later be unapologetically defended by their used car manager Dirtrod Rees. More
March 02, 2022
Leased & purchased a Mercedes here. One of the benefits was being able to bring the car in for a free car wash. Stopped by in February and was told they decided to stop offering car w One of the benefits was being able to bring the car in for a free car wash. Stopped by in February and was told they decided to stop offering car washes in February because of Covid even in your bought the car at MB Naples . Prior to February it wasn't a problem. More
March 21, 2021
Friendly staff,very professional and great customer service.. my sales representative was extremely helpful and listened to my concerns. Very happy with my new lease service.. my sales representative was extremely helpful and listened to my concerns. Very happy with my new lease More
Other Employees Tagged: Tom Neglio, A drain Vilshanetskyy
February 11, 2021
We stopped into your dealership in search of leasing car. Everyone we encountered was professional and very pleasant. We did not feel pressured for leasing car. Your team has great customer service skills. Everyone we encountered was professional and very pleasant. We did not feel pressured for leasing car. Your team has great customer service skills. More
Other Employees Tagged: Shannah Mallard, Tom Neglio, Andrian Vilshanetskyy
January 27, 2021
David, Jackie and Anne are the best. We love our AMG C65 and Naples MB! We look forward to our next purchase . Highest grades on all measures. and Naples MB! We look forward to our next purchase . Highest grades on all measures. More
Other Employees Tagged: Jackie Dressman, Patrick Baffa , Tom Neglio
October 02, 2020
I purchased my 2017 E350 from Ms. Anne Margarite last December. The process was such a pleasure unlike most car purchase experiences. Anne has made the service experience just as easy for my husband an December. The process was such a pleasure unlike most car purchase experiences. Anne has made the service experience just as easy for my husband and I. More
March 08, 2019
Another great experience! Once again our experience with Mercedes Benz of Naples was extraordinary! Ann Margaret Ross worked hard to find us the perfect E and every staff membe Once again our experience with Mercedes Benz of Naples was extraordinary! Ann Margaret Ross worked hard to find us the perfect E and every staff member we dealt with was professional, knowledgeable, and made the purchase delightful. Special kudos to Tom Neglio in finance for explaining everything clearly and concisely. My wife and I have purchased cars from this dealership before, so we know that future service visits with Jackie Dressman will be handled with the same care and professionalism that is the hallmark of Mercedes Benz of Naples. More
Other Employees Tagged: Jackie Dressman , Tom Neglio
February 26, 2019
Awesome Dealer, Awesome Service I just leased a 2019 C300 w/AMG Night package and I couldn't be more please with the experience. This is the second Mercedes that I leased from Naples I just leased a 2019 C300 w/AMG Night package and I couldn't be more please with the experience. This is the second Mercedes that I leased from Naples. Our Sales Person Ann Margaret was super helpful in guiding me to the vehicle the met my desires and budget. Naples will remain my dealer of choice for Mercedes vehicles. Regards Robert More
January 02, 2019
Buying our new s63 was a wonderful experience. We found Ann Margaret to be a very professional, knowledgeable sales person in handling the purchase of our 2019 S 63. She was very helpful in demonst We found Ann Margaret to be a very professional, knowledgeable sales person in handling the purchase of our 2019 S 63. She was very helpful in demonstrating all features of the car during the sales process and after we completed the purchase. Her after sale follow up was excellent and appreciated. More
Other Employees Tagged: David Wachs