
Anissia Lucero
Sales Consultant and Leasing Consultant
Phil Long Hyundai of Motor City
170 W. Motor Way
Colorado Springs, CO 80905
Dealership Experience
7 mos
Industry Experience
7 mos
Languages Spoken
English
11 Reviews
Write a Review11 Reviews of Anissia Lucero
June 28, 2025
People wasted our time, assurred us that we would be in and out in 30 minutes. Things the staff had 6 hours to complete before we arrived were not complete. 30 minutez turned into 2.5 hours. If my wife and out in 30 minutes. Things the staff had 6 hours to complete before we arrived were not complete. 30 minutez turned into 2.5 hours. If my wife and daughter had not been present I would have walked away from the deal. I will never, never use tis dealership again. They tried to add on charges, and failed to note the vehicle had only 1 fob, now going to cost me 400 dollars for adfitional fob. I will drive to Denver ir Pueblo. Lots if pretty window dressing, extremely poor attention to detail, extremely pooe customer service and customer experience. my next hyundai will not be from Phil Long. I advise everyone to find a dealer who is interested in customer service and not all the glitz. More
Other Employees Tagged: Christopher Sandy, Lizette Benitez
June 09, 2025
Prompt, courteous, and willing to work with you on scheduling and options for service. A good professional group. scheduling and options for service. A good professional group. More
Other Employees Tagged: Sydni Kloczkowski
May 08, 2025
I would give a negative 5 stars to this dealership! The worst place to ever buy a car. They are dishonest, disrespectful and they lie! We have filed a report with the BBB. They sold us a lemon at a ver The worst place to ever buy a car. They are dishonest, disrespectful and they lie! We have filed a report with the BBB. They sold us a lemon at a very high price. We are also going to be posting bad reviews and pictures of all the findings from my mechanic that he found, things that were there when we bought the car on google, yelp and every platform we can to warn Colorado consumers of these crooks! More
Other Employees Tagged: Hannah Goines, Luis Cremidis
May 01, 2025
This is the most amazing dealership I have ever used for sales and service. Truly a please to go there. sales and service. Truly a please to go there. More
Other Employees Tagged: Hannah Goines, Cisco Haro, Luis Cremidis, Chad Turner, Isabelle Romero, Katy Wardell, Lizette Benitez, Sydni Kloczkowski
April 26, 2025
There were poor directions to drive up to the service entrance. Estimated time was accurate. But now my car tells me to keep my hands I need the steering wheel when they are both on it. entrance. Estimated time was accurate. But now my car tells me to keep my hands I need the steering wheel when they are both on it. More
Other Employees Tagged: Never interacted with Finance or management.
April 01, 2025
This was the first car I purchased from this dealership, I had a very pleasant experience. From the Salesperson and through everyone there. I will definitely return future business there. I had a very pleasant experience. From the Salesperson and through everyone there. I will definitely return future business there. More
Other Employees Tagged: Austin Hambelton , Kevin "Bear" Thomas rating 5 Stars
March 11, 2025
Arriving at the dealership, we are immediately created by one of the sales people although I did not know that is what her role was. She was involved placing a temporary tag on a vehicle.She was immediately one of the sales people although I did not know that is what her role was. She was involved placing a temporary tag on a vehicle.She was immediately helpful and helped us pick out a vehicle that fit our needs. The whole process was very seamless and without stress. Mary was my electronics guru who helped me set up the vehicle prior to departure. I would recommend this dealership to anyone looking for a Hyundai . Overall, the purchasing process was uneventful, and I’m at some very pleasant people along the way. More
Other Employees Tagged: Hannah Goines, Luis Cremidis , Mary Rice 5 stars
January 27, 2025
Updated review - initial concerns were addressed well and the equipment is promised be replaced quickly. I am very happy with the problem solving and solution. the equipment is promised be replaced quickly. I am very happy with the problem solving and solution. More
Other Employees Tagged: Severt Mogensen
January 21, 2025
Anissa and Zach were super helpful, professional, and adaptable when my first choice car was no longer available. I will definitely use them in the future and recommend family and friends to this dealers adaptable when my first choice car was no longer available. I will definitely use them in the future and recommend family and friends to this dealership. More
Other Employees Tagged: Zachary Wessler