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Kenny Kent Toyota responded

We're especially pleased that both our service advisor and Christian made such a positive impression with their informative and kind approach. At Kenny Kent Toyota, we strive to ensure every customer feels valued and well-informed, and your feedback confirms that our team is delivering on that commitment. Thank you for choosing us for your automotive needs.

Kenny Kent Toyota responded

We appreciate you taking the time to share feedback regarding your recent service visit. Our team strives to complete all recall and maintenance work thoroughly while maintaining clear communication throughout the process. We would welcome the opportunity to review your concerns and address the situation related to your visit. Please reach out to Jeff White, our Service Manager, at 812-469-6302 so we may assist you further.

Kenny Kent Toyota responded

We appreciate your feedback regarding your recent service visit and understand how important an organized and efficient check-in process is to the overall experience. Our team is continuously working to improve communication and streamline the service process for our customers. Please reach out to Jeff White, our Service Manager, at 812-469-6302 so we can learn more about your visit and better address your concerns.

Kenny Kent Toyota responded

Thank you for your wonderful feedback about your service experience with Kenny Kent Toyota. We're delighted that your vehicle maintenance was completed on schedule and within the expected timeframe. It's wonderful to hear that the entire process went smoothly and met your expectations. Your satisfaction with our service team's efficiency and professionalism means everything to us. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with reliable and timely automotive care.

Kenny Kent Toyota responded

We understand that appointment scheduling and timely vehicle return are important parts of the service experience. Our team aims to manage workflow efficiently while ensuring each vehicle receives the necessary attention and care during service visits. Feedback regarding wait times and overall service duration is appreciated as we continue working to improve scheduling and turnaround consistency. Please reach out to Jeff White, our Service Manager, at 812-469-6302.