Angela Sciabarasi

Six months later and same issue with title work. Pricing and sales were great; unfortunately those responsible for title work are ,apparently, overworked or incompetent. In brief, Temp tag w Pricing and sales were great; unfortunately those responsible for title work are ,apparently, overworked or incompetent. In brief, Temp tag was set to expire, but I was again assured staff was on top of it. In the interim, 7 days prior, I was promised a new Temp tag would be in the mail, only to learn 3-days later dealer staff failed to follow through. Subsequent calls exposed dealership staff “again” was sitting on my title work. With zero reasoning. Had I not reached out, who knows how long it would have been before staff would have caught and corrected these failure(s). It is blatantly apparent SOJAX customer focus solely extends the point of making a sale; afterwards you are on your own. Especially, since leadership failed to address gaps reported six months earlier. I did speak with the sons owner and was assured a new 30 day tag was sent out for next day delivery; along with my title work. Technically, I should be able to pick up my new tag within the next 5-6 days. Just sad the lack of honesty, communication and follow through. More

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Purchase experience was great; however, communicated the process for obtaining a permanent tag requires a lot of work. In brief, temp tag was set to expire and requested a new temp to get us beyond the process for obtaining a permanent tag requires a lot of work. In brief, temp tag was set to expire and requested a new temp to get us beyond the typical 30 day issue window, since we would be out of town. Unfortunately, I had to make multiple requests to dealership staff before they followed through with this request; after multiple confirmations that new temp tag was issued and in the mail. Plate was, eventually, received around day 36. More

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Ask for Juan Hernandez in sales and AJ in finance. You will not be disappointed. Make sure you ask AJ for the extended warranty, it pays itself if you are planning to keep your new or used car/suv You will not be disappointed. Make sure you ask AJ for the extended warranty, it pays itself if you are planning to keep your new or used car/suv More

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Absolutely amazing working with John voight he was very patient and got all of our requests done. patient and got all of our requests done. More

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Number one in all areas! Salesman Ray is exceptional and knowledgeable. My third purchase here! Salesman Ray is exceptional and knowledgeable. My third purchase here! More

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Angela was a real lifesaver for us. We ran into an issue with the tag agency, and she really came Through for us with a.Quick and easy solution! Thanks very much for your help, and all your hard work beh with the tag agency, and she really came Through for us with a.Quick and easy solution! Thanks very much for your help, and all your hard work behind the scenes. More

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Juan has been knowledge able and helpful with me while buying my first car. He has gone above and beyond to help me. I recommend Juan he is the best. buying my first car. He has gone above and beyond to help me. I recommend Juan he is the best. More

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Super Sojax Satisfaction We bought our new Subaru 2020 Super Sojax Satisfaction We bought our new Subaru 2020 Foerster before Valentine's day (Couldn't wait any longer) as a present for my fiancée as h Super Sojax Satisfaction We bought our new Subaru 2020 Foerster before Valentine's day (Couldn't wait any longer) as a present for my fiancée as her first car, and we are very much pleased with our purchase. The location and inside of the dealership looks so welcoming and shows many interesting memorabilia from Subaru, connecting the history on what they stand for with their customers throughout the years, including the awards the dealership has won throughout the years. The Sojax team was very professional, from Sean who took the time to chat with us and offer us refreshments and snacks, while our Sales Consultant Kim was preparing our paperwork in which she was able to beat the Costco offer price as she promised before we even set foot at the store. The Sales Manager, Josh, was able to give us a better rate with Subaru Motors Financing at a rate of 1.9% for the term which is way better than what our bank offers which we accepted, as the Finance Manager, Ryan, was able to explain the terms and conditions which we understood quite clearly. We are very grateful for our new car, and will definitely let our family, friends and fellow veterans know about what Subaru of Jacksonville is all about as they have shown and delivered us the reason why they are the award recipient of being the #1 Subaru Dealer of the Year 2020 not just in the state of Florida, but in the entire USA (Hoorah!) Thank you so much Sojax Team and keep up the great work :) More

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Absolutely the Best car buying experience I have ever had. The dealership was very clean and everyone was very nice. My sales person was very accommodating to my car buying needs. I will always recommend had. The dealership was very clean and everyone was very nice. My sales person was very accommodating to my car buying needs. I will always recommend Subaru of Jacksonville!!!! Bruce my salesman was Awesome!!! More

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Great Customer Service Bought my car here.. Great customer service. We recently had an oil change, service dept fixed a recall, before we even knew about it! Awesome Dealer Bought my car here.. Great customer service. We recently had an oil change, service dept fixed a recall, before we even knew about it! Awesome Dealership! More

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