This was our first time requesting service at your
dealership and found it to be a very pleasant experience.
dealership and found it to be a very pleasant experience.
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by Antbar41
Service Price Transparency
Other Employees Tagged:
Jose B
Aug 07, 2025 -
Priority Lexus Newport News responded
Thank you for choosing Priority Lexus Newport News and for sharing your experience with us! We hope to serve you again in the future! Safe travels!
The experience was amazing.
Everyone is professional and the service was timely. Great team effort in my observation.
Everyone is professional and the service was timely. Great team effort in my observation.
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by jstbreal
Service Price Transparency
Aug 03, 2025 -
Priority Lexus Newport News responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
First service was performed in a timely manner and the
technicians were very professional as well as nice.
technicians were very professional as well as nice.
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by carpetman100
Jul 31, 2025 -
Priority Lexus Newport News responded
Thank you for sharing your first experience with the Priority Lexus Newport News team! We look forward to welcoming you back with the same level of professionalism and care. Safe travels!
Excellent service, made you feel important, cared about
your car as their own! Definitely recommend!!
your car as their own! Definitely recommend!!
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by GranHoney
Service Price Transparency
Jul 25, 2025 -
Priority Lexus Newport News responded
We truly appreciate your recommendation! Thank you for choosing Priority Lexus Newport News and for sharing your support of our team. See you next time!
On time appointment.
Darrell listened to my concerns and issues, took the vehicle and assured they would investigate. Documented their findings, detailed inside and out
Darrell listened to my concerns and issues, took the vehicle and assured they would investigate. Documented their findings, detailed inside and out and told me to see if problem reoccurred to contact them immediately.
Satisfaction guaranteed with Darrell and the crew.
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by Roger
Jul 21, 2025 -
Priority Lexus Newport News responded
Roger, thank you for choosing Priority Lexus Newport News and highlighting the great work of Darrell and the team!
Excellent service!
I love how they update you with video while your car is being serviced.
I love how they update you with video while your car is being serviced.
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by mspencer
Service Price Transparency
Jul 10, 2025 -
Priority Lexus Newport News responded
We truly appreciate your kind words and 5-star rating. Thank you for your Priority review!
Excellent service department.
Would recommend Priority Lexus to everyone. If you love your Lexus like like we love ours I would highly recommend them.
Would recommend Priority Lexus to everyone. If you love your Lexus like like we love ours I would highly recommend them.
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by Judicialwatcher
Service Price Transparency
Jul 11, 2025 -
Priority Lexus Newport News responded
Thank you for the outstanding review and recommendation! We are thrilled that our service team always takes such great care of you and your vehicle. See you next time at Priority Lexus Newport News!
Easy to make an appointment.
Quick check-in. Staff was pleasant and competent. In addition to service advisor keeping me informed, the dealership has an excellent and superb s
Quick check-in. Staff was pleasant and competent. In addition to service advisor keeping me informed, the dealership has an excellent and superb set of tools keeping me informed online onservice progress every step of the way.
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by Ebumiii
Service Price Transparency
Jul 09, 2025 -
Priority Lexus Newport News responded
It was a pleasure to have you as a customer! We are thrilled that our efficient and communicative service team made your visit so excellent and we hope to welcome you back to Priority Lexus Newport News next time. Thank you!
They made us feel special.
Got car service from them to Costco while they worked on the car. Frenchie was very helpful explaining the features of the car! They are very polite
Got car service from them to Costco while they worked on the car. Frenchie was very helpful explaining the features of the car! They are very polite and kind!
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by Jvlelah
Service Price Transparency
Jun 24, 2025 -
Priority Lexus Newport News responded
Thank you for sharing your experience with Priority Lexus Newport News! We're delighted to hear that Frenchie and the team made you feel special and provided excellent service. We appreciate your kind words and look forward to serving you again in the future!
Nice and informative about the whole experience keep me
informed about what was going on and when the would be done over all good experience
informed about what was going on and when the would be done over all good experience
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by jay.conaway23601
Service Price Transparency
Other Employees Tagged:
Jose
Jun 24, 2025 -
Priority Lexus Newport News responded
Jay, we're delighted to hear that you had a good experience with us at Priority Lexus Newport News. Keeping our customers informed is important to us, and we appreciate your feedback!