Angela Hoover
Angela Hoover at Priority Lexus Newport News

Angela Hoover

Master Certified Lexus Service Manager

Priority Lexus Newport News

12831 Jefferson Avenue
Newport News, VA 23608

4.8
57 Reviews
4.8

57 Reviews

Write a Review

57 Reviews of Angela Hoover

November 25, 2025

Dealership Rating
Employee Rating

The service at this dealership is top-notch. The staff is cordial, responsive, and get you in and out in a reasonable time. Their caring attitudes make you feel that not just your business ma More

by Silverlex25
Service Price Transparency
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Recommend Dealer
Yes
Nov 26, 2025

Priority Lexus Newport News responded

Thank you for the review! We are thrilled to hear that you've had a top-notch experience with our team. We are grateful for your business and we hope to serve you again at Priority Lexus Newport News!

November 12, 2025

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Very prompt and always do a great job with service. I love the video updates provided explaining service done. More

by nydeeva
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Recommend Dealer
Yes
Nov 24, 2025

Priority Lexus Newport News responded

That's wonderful to hear! We're so glad we are very prompt, always do a great job with service, and that you love the video updates provided explaining the service done. Thank you for sharing your positive feedback!

November 04, 2025

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Just a good dealership, both sales and service. Worth the drive of over 100 miles to get there. More

by smtscottyt67
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2025

Priority Lexus Newport News responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 08, 2025

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The technician was very professional & courteous. He explained all scheduled maintenance and estimated wait time. The lounge area was very clean and all maintenance were completed in the estimated More

by Claytonr2d
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 08, 2025

Priority Lexus Newport News responded

We’re grateful and proud to hear that you had such a positive experience with our team! Thanks for choosing Priority Lexus Newport News! See you next time!

October 03, 2025

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Priority Lexus always is the most professional, and most of all, knowledgeable when it comes to maintenance on my Lexus. The service staff is always accommodating. Great service team! Ill be back! More

by Monkey_Man
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Latoya.

Oct 03, 2025

Priority Lexus Newport News responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Lexus Newport News.

September 24, 2025

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I was very impressed with the attention my car was given at my first service appointment. Darrell did a wonderful job and I loved the video! More

by patgryder
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darrell

Sep 24, 2025

Priority Lexus Newport News responded

Thanks for sharing your thoughts about your experience with Priority Lexus Newport News. We appreciate your business and hope to see you again soon!

September 17, 2025

Dealership Rating
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This is my second Lexus. Fifty per cent of my decision to buy another Lexus was the service and the service personnel! I have always been treated “ like family” and always re More

by Pat Prentiss
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Patrick (Frenchie) Antar , Darell

Sep 17, 2025

Priority Lexus Newport News responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 17, 2025

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Employee Rating

Service was prompt and efficient. I was informed of the progress via text messages and pictures. More

by Sue
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Recommend Dealer
Yes
Sep 17, 2025

Priority Lexus Newport News responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2025

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Employee Rating

Everyone in the service department was great! !! They were very friendly. I didn't have to wait long service. Thats a huge plus. Darrell was very informative and wasn't pushy at all. Thank you for More

by JessieP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darrell Ackiss

Sep 16, 2025

Priority Lexus Newport News responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2025

Dealership Rating
Employee Rating

Excellent service for my Lexus. They sent me a video of everything going on with my truck, got it inspected, tires mounted and rotated, flawless, and even washed and vacuumed it. More

by audiogti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Priority Lexus Newport News responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Lexus Newport News to be a positive one. Please don't hesitate to reach out if you need anything else.

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