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Angela Engel
Angela Engel at Norm Reeves Mazda

Angela Engel

Service Advisor

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of Angela Engel

June 22, 2025

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Employee Rating

Angela is GREAT…. Definitely a lifesaver to Mazda Family and I will recommend to other customers. More

by Ronchaisson
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Recommend Dealer
Yes
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Jun 23, 2025

Norm Reeves Mazda responded

We'll be sure to provide any friends or family you send our way with the same great experience. We appreciate your business and your endorsement!

June 18, 2025

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Employee Rating

No issues - work done when expected. Love the video recap you always send while looking at vehicle. More

by brendamadison
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Jun 20, 2025

Norm Reeves Mazda responded

It's great to hear you value the video recap, Brenda! Feedback like that helps ensure our customers receive the best possible service. Thanks for trusting our team!

June 06, 2025

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In an emergency they helped me out and got me going. Very nice service department More

by Shearrer.sandra.k
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Jun 09, 2025

Norm Reeves Mazda responded

In a pinch, we’re always here with a wrench and a smile, Sandra! Thanks for trusting us to get you back on the road. Remember, we've got your back!

May 29, 2025

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Lindsay was very friendly and helpful. She kept me updated and was very nice. Please thank her, Terri and Josh for me. More

by Shawn H
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Lyndsay Dooley , Josh

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May 30, 2025

Norm Reeves Mazda responded

Woohoo, Shawn! We’ll be sure to give Lindsay, Terri, and Josh a big high-five from you. Thanks for letting us make your day a little brighter!

May 29, 2025

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Loved coming here, everyone was welcoming and friendly. I thought the video and guide made by the technician was great! More

by m52g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Shawnee Ocon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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May 30, 2025

Norm Reeves Mazda responded

Yay! So glad you felt at home and enjoyed the technician’s video guide. Swing by when you're ready for the sequel.

May 21, 2025

Dealership Rating
Employee Rating

Is this from my vehicle purchase 4 years ago? Or is this for my service experience? More

by Blrogers333@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Salvador Torres

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May 22, 2025

Norm Reeves Mazda responded

Hey there, thank you for the 5-star rating! We're happy to hear any feedback you're willing to share.

May 19, 2025

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Employee Rating

A great experience everyone is so nice and very knowledgeable at there job. Thank you More

by mauisummersurfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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May 20, 2025

Norm Reeves Mazda responded

Our team is passionate about what they do, and we're glad that came through! Thank you so much for this lovely review. It was truly a pleasure to serve you. Until next time, all the best to you!

May 15, 2025

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Employee Rating

Angela, Terri, Josh and the Norm Reeves Service Team are awesome and always exceed expectations. Thank you. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres , Josh Lymer

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May 16, 2025

Norm Reeves Mazda responded

Our service crew has so many all-stars; they're in a league of their own! Your review has us beaming with pride, Shawn. You can trust our team to make every service visit just as great. We'll see you down the road!

May 09, 2025

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Employee Rating

Angela takes exceptionally good care of me every time I come to have my car serviced! As service manager, Teri is always available if there are additional questions or support. They make an exceptional tea More

by Mazda2004
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Foreman

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May 12, 2025

Norm Reeves Mazda responded

We're so glad that Angela and Teri took such great care of you! Sounds like you had the sort of experience we strive for. Thank you so much for trusting us at Norm Reeves Mazda!

May 06, 2025

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Employee Rating

I brought my Mazda CX5 in for routine maintenance. Angela and Tim were both very helpful and friendly throughout the entire process. More

by User-c230d38460
Recommend Dealer
Yes

Other Employees Tagged: Angela Engel

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May 07, 2025

Norm Reeves Mazda responded

Our crew loves to turn routine maintenance into extraordinary experiences! Thank you for sharing this praise for Angela and Tim. We're glad all went well and encourage you to check out our service specials the next time you're in need.

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