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Angela Engel
Angela Engel at Norm Reeves Mazda

Angela Engel

Service Advisor

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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5.0
43 Reviews
5.0

43 Reviews

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43 Reviews of Angela Engel

October 21, 2025

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Employee Rating

The service department diagnosed and repaired the issues promptly. It was a good experience over all. More

by Sukhwanc
Recommend Dealer
Yes
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Oct 22, 2025

Norm Reeves Mazda responded

Our squad of Mazda experts is always ready to answer the call and save the day! We're glad to hear your vehicle received the professional service it needs. You can rely on us whenever you need a team of heroes to rush to your aid!

October 18, 2025

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Employee Rating

Professional. Courteous. Thorough. Knowledgeable. Honest. Great customer service. Making car repair a little less painful. More

by aletamphelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Lyndsay Dooley

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Oct 20, 2025

Norm Reeves Mazda responded

Thanks for the kind words and fantastic rating! Our team loves keeping your vehicle in top shape. Come back anytime for expert care and friendly service!

September 29, 2025

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Employee Rating

I’ve been getting my car serviced at this location for a few years now and I’m always pleased with the customer service and service on my car. Everyone is always pleasant! More

by Timarea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Guidry, Salvador Torres

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Sep 30, 2025

Norm Reeves Mazda responded

From one service visit to the next, it’s always great to see a familiar friend. We love keeping your car and your spirits in top shape. Thanks for trusting us at Norm Reeves Mazda, and please swing by anytime.

September 11, 2025

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Employee Rating

The Norm Reeves Mazda Team treat me like family. I appreciate Terri, Josh, Angela and Lindsay very much. They take good care of me and my cars. Thank you. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Lyndsay Dooley , Josh Lymer

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Sep 12, 2025

Norm Reeves Mazda responded

Hi, Shawn. Consider this the block party invite! Your kind words make Terri, Josh, Angela, and Lindsay want to bake another batch of great service. Thanks for letting us treat you like one of our own.

August 28, 2025

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Employee Rating

Great service department! Everyone is friendly and helpful! Salvador took great care of me and kept my up to date on the progress of the service. More

by john.zerger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Aug 29, 2025

Norm Reeves Mazda responded

Thank you for the kind words, John. We pride ourselves on five-star hospitality. Salvador will be thrilled to hear you felt cared for and kept in the loop from check-in to pick-up. We look forward to your next stay with us.

August 27, 2025

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Great service the staf is very professional and really knows what they are doing the sale people too More

by francisco.velazco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Aug 28, 2025

Norm Reeves Mazda responded

Our service crew and sales squad try to work like a pair of workshop wizards. They may not have magic wands, but we think they have magical skills! Hearing you felt they really know what they’re doing means they did their jobs right. If you spot something else we can help with, flag us down, and we'll make something happen. Thank you, Francisco!

August 23, 2025

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Employee Rating

Service was incredibly quick, they provided me with timely updates throughout the process and also cleaned my vehicle free of charge! More

by Jonathan Treminio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Aug 25, 2025

Norm Reeves Mazda responded

Thanks so much, Jonathan. We love hearing that the process was timely and that the free detail put the cherry on top. If you need anything between visits, just give us a shout.

August 22, 2025

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Employee Rating

thank you thank you thank you thank you thank you thank you thank you thank you More

by RRITCHIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

Norm Reeves Mazda responded

That many thank yous? We feel the love loud and clear. Thank you back, and know your cheer boosted our whole team today.

August 08, 2025

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Employee Rating

I have been using this dealership for years and have always been pleased with their service on my two Mazda 3’s and my RX7. They give great customer service. More

by Debbie Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Salvador Torres , Tim - mechanic

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Aug 11, 2025

Norm Reeves Mazda responded

We've enjoyed years of caring for your Mazda3s and RX7, Debbie. We’re so glad to keep earning your trust! Thank you.

July 15, 2025

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Employee Rating

The service representatives are always friendly and attentive in keeping me apprised of the progress of the service. I love. It that they wash and vacuum your car after the service. More

by almuncy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Jul 15, 2025

Norm Reeves Mazda responded

We’re so glad our friendly service and post‑service polish made your day! Nothing beats driving off in a sparkling clean car, and we can’t wait to make yours shine again next time. Thank you!

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