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Angela Engel
Angela Engel at Norm Reeves Mazda

Angela Engel

Service Advisor

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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5.0
30 Reviews
5.0

30 Reviews

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30 Reviews of Angela Engel

June 06, 2025

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Employee Rating

In an emergency they helped me out and got me going. Very nice service department More

by Shearrer.sandra.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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May 29, 2025

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Employee Rating

Lindsay was very friendly and helpful. She kept me updated and was very nice. Please thank her, Terri and Josh for me. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Lyndsay Dooley , Josh

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May 30, 2025

Norm Reeves Mazda responded

Woohoo, Shawn! We’ll be sure to give Lindsay, Terri, and Josh a big high-five from you. Thanks for letting us make your day a little brighter!

May 29, 2025

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Loved coming here, everyone was welcoming and friendly. I thought the video and guide made by the technician was great! More

by m52g
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Shawnee Ocon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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May 30, 2025

Norm Reeves Mazda responded

Yay! So glad you felt at home and enjoyed the technician’s video guide. Swing by when you're ready for the sequel.

May 21, 2025

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Employee Rating

Is this from my vehicle purchase 4 years ago? Or is this for my service experience? More

by Blrogers333@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Salvador Torres

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May 22, 2025

Norm Reeves Mazda responded

Hey there, thank you for the 5-star rating! We're happy to hear any feedback you're willing to share.

May 19, 2025

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A great experience everyone is so nice and very knowledgeable at there job. Thank you More

by mauisummersurfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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May 20, 2025

Norm Reeves Mazda responded

Our team is passionate about what they do, and we're glad that came through! Thank you so much for this lovely review. It was truly a pleasure to serve you. Until next time, all the best to you!

May 15, 2025

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Angela, Terri, Josh and the Norm Reeves Service Team are awesome and always exceed expectations. Thank you. More

by Shawn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres , Josh Lymer

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May 16, 2025

Norm Reeves Mazda responded

Our service crew has so many all-stars; they're in a league of their own! Your review has us beaming with pride, Shawn. You can trust our team to make every service visit just as great. We'll see you down the road!

May 09, 2025

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Employee Rating

Angela takes exceptionally good care of me every time I come to have my car serviced! As service manager, Teri is always available if there are additional questions or support. They make an exceptional tea More

by Mazda2004
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Foreman

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May 12, 2025

Norm Reeves Mazda responded

We're so glad that Angela and Teri took such great care of you! Sounds like you had the sort of experience we strive for. Thank you so much for trusting us at Norm Reeves Mazda!

May 06, 2025

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Employee Rating

I brought my Mazda CX5 in for routine maintenance. Angela and Tim were both very helpful and friendly throughout the entire process. More

by martinbehel
Recommend Dealer
Yes

Other Employees Tagged: Angela Engel

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May 07, 2025

Norm Reeves Mazda responded

Our crew loves to turn routine maintenance into extraordinary experiences! Thank you for sharing this praise for Angela and Tim. We're glad all went well and encourage you to check out our service specials the next time you're in need.

April 22, 2025

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Employee Rating

Amazing service, amazing people. I have never ever seen so friendly service. I've been returning for 15 years. More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Bryan Guidry, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres , Joshua, Terry

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Apr 22, 2025

Norm Reeves Mazda responded

Fifteen years of having you with us—that’s the highest compliment we could ask for! We’re so grateful for your loyalty and thrilled our team continues to deliver that friendly, welcoming service you’ve come to expect. Here’s to many more amazing visits ahead!

April 08, 2025

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Employee Rating

To the point discussion, straight forward and transparent about the maintenance requirements vs “recommendations”.. Service has always been good, car inside and outside is clean and spotless 🙂. Pretty bus More

by Sandeep Bhat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2025

Norm Reeves Mazda responded

Hi Sandeep, thanks for your candid feedback! We're glad you appreciated our straightforward approach to maintenance, and we're happy to hear the quality of service and cleanliness left a great impression. Thanks for your patience while waiting, and please consider trying out our online service scheduler next time.

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