
Angel Woodruff
Service Experience Coordinator
Ken Ganley Chrysler Dodge Jeep Ram Mentor
2115 Mentor Ave
Painesville, OH 44077
19 Reviews
Write a Review19 Reviews of Angel Woodruff
February 26, 2025
bought a brand new truck from ganley, MSRP was $90K. I would have thought the truck would work flawlessly, but I was wrong. as a bonus, the dealership started spamming me, asking how my 'experience' w I would have thought the truck would work flawlessly, but I was wrong. as a bonus, the dealership started spamming me, asking how my 'experience' was with the service department. When I responded that it was bullcrap, their response was: "Oh well, not my problem. I can turn it over to someone else." Then why did you bother me? if you can't provide a solution, don't bother me. list of issues that *still* occur: - screen dims randomly, usually at startup (they claimed it was because the darkness setting was set to auto, but it doesn't happen all the time, just when it feels like. they also said it had to do with the headlights, but about 90% I drive in the daylight and the screen dims while I'm driving down the road. Headlights are NOT on auto.) - windows on the center console move while driving move when you try to tap a button - sirius popups (really? pop ups in my truck now?) this is complete crap! - keeps adding a second user, even after I delete it, it comes back and tries to change - Bluetooth keeps disconnecting, tried a brand new s25 phone, problem was even worse - usb ports at bottom of console aren't powered constantly while truck is on - usb port at the top of the console, on the dash is powered constantly even when the truck is off, meaning I can leave the cam powered up all night, or try to remember to plug it every day when I get in the truck. More
February 23, 2025
The guys in customer service will go the extra mile for you. When I go there, I feel like I’m hanging out with some old friends… And some new ones. Thank you, Ganley Service Department! you. When I go there, I feel like I’m hanging out with some old friends… And some new ones. Thank you, Ganley Service Department! More
Other Employees Tagged: Jim Coolidge, Maria Willrich
October 16, 2024
Great service department The Workers are very friendly and helpful Service got done on time friendly and helpful Service got done on time More
Other Employees Tagged: Marc McEwen, Jim Coolidge
October 05, 2024
Excellent facility and service. Personal service, very professional and on time. Comprehensive care. Beautiful new facility. Personal service, very professional and on time. Comprehensive care. Beautiful new facility. More
Other Employees Tagged: Jim Coolidge
August 29, 2024
I appreciate when you pull up in your car for service, you don’t have to wait long, they take the keys, pull in the car for service! Then offer a ride home unless you plan to remain there for car. you don’t have to wait long, they take the keys, pull in the car for service! Then offer a ride home unless you plan to remain there for car. More
Other Employees Tagged: Mark
August 05, 2024
They have always been very personable, both at the time we have needed to purchase a vehicle, as well as service department we have needed to purchase a vehicle, as well as service department More
Other Employees Tagged: Don Weiland, Justin Cleek, Tim Harder, Nicholas Campola, Jeff Williams, Marc McEwen, Jim Coolidge, Maria Willrich, Devon Frazier
March 28, 2024
Fast, friendly service, and was able to get an appointment almost immediately. Will definitely return. appointment almost immediately. Will definitely return. More
Other Employees Tagged: Don Weiland, Justin Cleek, Tim Harder, Erin Ruby, Marc McEwen, Terry Miller, Jim Coolidge, Maria Willrich
February 29, 2024
So far way better than Montrose in Kingsville. Mark did a great job and was in constant contact with me. Mark did a great job and was in constant contact with me. More
Other Employees Tagged: Marc McEwen
February 16, 2024
I think the customer service is the best. I’ve been to other Jeep dealers and they were nowhere near as great as here. I will recommend I’ve been to other Jeep dealers and they were nowhere near as great as here. I will recommend More
Other Employees Tagged: Jim Coolidge
February 15, 2024
Pleasant experience, professional staff, vehicle was ready in a reasonable time. Dealership is clean and customer friendly. ready in a reasonable time. Dealership is clean and customer friendly. More
Other Employees Tagged: Jim Coolidge

