Angel Otero

I HAVE A 2019 TUNDRA. WITH RADIO ANTINA FALLING OFF. ANGEL CLAIMS MY WARRENTY IS NOT VALID. I TRADED A 17 YR OLD DODGE2500 4x4 WITH OVER 200K MILES. AND NO ACCESSORIES EVE WITH RADIO ANTINA FALLING OFF. ANGEL CLAIMS MY WARRENTY IS NOT VALID. I TRADED A 17 YR OLD DODGE2500 4x4 WITH OVER 200K MILES. AND NO ACCESSORIES EVER FELL OFF. WHEN I BOUGHT THE TRUCK I WAS LED TO BELIEVE THERE WAS A SEVEN YEAR BUMPER TO BUMPER WARRENTY. SIGHNED. VERY DISAPPOINTED. REALLY. More

by FLAHOOD Verified Customer Verified Customer

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Still waiting for Toyota to call me regarding air bag fix. Waiting for a call to schedule air bag fix. fix. Waiting for a call to schedule air bag fix. More

by BEANEAGLE13 Verified Customer Verified Customer

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Very pleasant to deal with And on timely manner Would recommend this dealership for service recommend this dealership for service More

by dayjeffamohd Verified Customer Verified Customer

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The staff were polite and efficient. I called a few days later about beeping with lane changes and they gave me their IT contact, Mike Entrekin. I called him and was amazing at his know I called a few days later about beeping with lane changes and they gave me their IT contact, Mike Entrekin. I called him and was amazing at his knowledge and expertise fixing my car’s glitch over the phone. Not only was he able to fix it remotely, he was so kind and patient with me as I asked questions. You have hired a technical genius and saint with Mike. More

by CRMICHAELIS Verified Customer Verified Customer

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Great service and friendly rep. He explained everything to me that I needed to know. He explained everything to me that I needed to know. More

by DAISY3336 Verified Customer Verified Customer

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Allways treated me great . Angel was able to answer any questions that I had and give me a good price . Angel was able to answer any questions that I had and give me a good price . More

by LDDL7739 Verified Customer Verified Customer

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Service department is efficient and easy to get required services performed in a timely manner. services performed in a timely manner. More

by Jim.Small Verified Customer Verified Customer

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Appointments are always easy to make and are always ready to serve you on time-Angel is a great asset for your business to serve you on time-Angel is a great asset for your business More

by JNMCCARTHYPJ Verified Customer Verified Customer

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10 am appointment, waited 2 hours. Name not up on screen so had to keep asking. Then he gave me a report card, never went over it, 4900.00 of work needed, and no consult????? Terrib Name not up on screen so had to keep asking. Then he gave me a report card, never went over it, 4900.00 of work needed, and no consult????? Terrible. No more toyotas. More

by BEACHYJAN00 Verified Customer Verified Customer

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Advisor never came in waiting room to infom me my truck was ready, my wife called to say we received an email 40 minutes ago that my truck was ready. Later when I checked my cell phone I found a voicemail was ready, my wife called to say we received an email 40 minutes ago that my truck was ready. Later when I checked my cell phone I found a voicemail from an unknown number that my truck was ready....I don't answer calls from unnamed phone numbers. So a bit disappointed in that outcome. On the drive back to Orlando my tire pressure system stopped working and still is not working.... More

by NIBOR100 Verified Customer Verified Customer

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