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Angel Otero
Angel Otero at Daytona Toyota

Angel Otero

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.6
788 Reviews

ANGEL OTERO 10 YEARS IN CAR BUSINESS I LIKE HELPING AND TALKING WITH GUESTS ABOUT THEIR VEHICLES. ON MY FREE TIME I ENJOY FISHING

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 10 mos

4.6

788 Reviews

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788 Reviews of Angel Otero

June 27, 2025

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Employee Rating

Angel has been my service advisor for years now. He’s been great. Always keeps me informed of status and pricing as needed. Keeps his word every time. Hard to come by this type of service anym More

by Tami4623819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 24, 2025

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Employee Rating

Emily is great! She kept me updated and explained/answered all my questions. Thanks again More

by sam
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin

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Jun 25, 2025

Daytona Toyota responded

Thanks for the fantastic review! We’re always proud to provide top-notch service, and we’re thrilled to know we hit the mark. Don’t hesitate to stop by again if your vehicle needs anything.

June 23, 2025

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Employee Rating

ANGEL IS remarkable, outstanding,incredible,magnificent,impressive! This survey is crass,dumb 15 words ridiculous More

by #1 Elvis Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ANGEL

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Jun 23, 2025

Daytona Toyota responded

We appreciate you taking the time to review our team and give Angel a shoutout! Is there anything our team can do to earn a 5-star rating next time? Let us know!

June 03, 2025

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Employee Rating

My only concern is it took an hour and half for oil change. I had an appointment and I did not expect it to take that long. Thank you More

by ropell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 04, 2025

Daytona Toyota responded

We know that time is valuable, and we appreciate your patience during your recent visit. We invite you to contact Aaron Garcia at aaron.garcia@daytonatoyota.com so we can talk about your visit with us further. Thanks, and we hope to see you again soon.

May 26, 2025

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Employee Rating

Very good service very good place to stay, People very kind and very fast thanks for that More

by armando Briceno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin

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May 27, 2025

Daytona Toyota responded

Thanks for the five stars and for letting us care for your vehicle, Armando! Don't be a stranger—we’re always ready to help.

May 24, 2025

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Employee Rating

Service was excellent, efficient, and professional. Service was completed on time and inspired confidence that I brought my car to the right place. It was a good investment of my time and money. More

by K.chatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Thomas Clark, John Murray, Emily Melanson, Mike Entrekin

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May 28, 2025

Daytona Toyota responded

It's great news all around, and our team is here for it! Thanks for telling us about your experience with us. It's reviews like this that remind us why we love what we do. Come see us again soon!

May 23, 2025

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Employee Rating

Everything was fine. The completion time was pretty decent. Waiting area was nice and clean. More

by DCGAHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Crocker, Steve Robinson, Thomas Clark, John Murray

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May 27, 2025

Daytona Toyota responded

Thank you so much for the 5-star rating! We're thrilled you had a great experience with our service team. If you ever need anything else—whether it’s a quick oil change or a full inspection—we’re here for you.

April 29, 2025

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Employee Rating

Need more service technicians. It took way too long for just a tire rotation and inspection. More

by Lindakyoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2025

Daytona Toyota responded

We appreciate your patience while our team made sure your car got the care it needed. If there is anything else you'd like us to know, please contact Aaron Garcia at aaron.garcia@daytonatoyota.com. We hope to see you again soon!

April 23, 2025

Dealership Rating
Employee Rating

Friendly staff, convenient location, good service. Thanks Angel. I can’t think of anything else to write 😃 More

by HEIDICHARLOTTE01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Daytona Toyota responded

Angel lives up to his namesake with how he takes great care of people and their cars! We're always happy to hear from our happy customers. Enjoy your next drive, and come visit us again soon.

April 22, 2025

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Employee Rating

Always friendly, helpful and gets you in and out Takes care of customers promptly and im thankful i got everything under warranty More

by MARIEJBREHM
Recommend Dealer
Yes

Other Employees Tagged: Angel Otero

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Apr 23, 2025

Daytona Toyota responded

Thanks for sharing your review, Marie! Warranties are that extra bit of backup you need for peace of mind, and we're happy to give your ride the work it needs. Come by any time and we'll be happy to have you back!

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