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Angel Oquendo
Angel Oquendo at Grinwald Ford

Angel Oquendo

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Angel Oquendo

June 03, 2025

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Employee Rating

Mr. Schmidt knows what he’s talking about when you talk to him about cars. He’s always got an answer to my questions and if he can’t pull the knowledge off the top of his head. He’s always willing to look More

by Silver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Nina Joeckel

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Jun 04, 2025

Grinwald Ford responded

Hi~ Thank you for taking the time to leave this wonderful review highlighting our Quick Lane Manager, Ralph Schmidt! We are thrilled you enjoy your experiences with Ralph. He is a wealth of knowledge and we are lucky to have him at Grinwald Ford! We appreciate your business! 😀

May 23, 2025

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Super friendly customer service. They took care of my cars recall and had a clean loaner truck waiting for us. More

by Cloontjer44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Jun 02, 2025

Grinwald Ford responded

Hi Curtis~ Thank you so much for leaving us a 5 star review! Appreciate your business. Hope to see you again!😀

April 23, 2025

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Angel Oquendo is a courteous, knowledgable employee who is a true asset to this dealership. He was able to squeeze me in during an emergency, and I would use this dealership anytime based on this one exper More

by Deb A.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Grinwald Ford responded

Hi Deb! Thank you for taking to time to leave this wonderful review highlighting our Service Team! Our team of professionals take pride in their customer service skills, and try to provide the best service possible. We are glad we could accommodate you, and hope to see you again! 😀

April 20, 2025

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Employee Rating

Love the valet service! Detailing was excellent. Quality of service was wonderful. Vary convenient to work with. More

by mountain10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Nina Joeckel

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Apr 22, 2025

Grinwald Ford responded

Good Morning! Thank you so much for the great review, highlighting our Detail and Service Teams! And yes, we agree the pick up and delivery service is a great option for our customers...as well as a great timesaver! We appreciate your business and look forward to seeing you again. 😀

March 29, 2025

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Employee Rating

Great customer service and communication , very polite and professional always a great experience working with the team members at Grinwald More

by ronmallacoccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Smith, Nina Joeckel

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Mar 31, 2025

Grinwald Ford responded

Hi Ron! Thank you for taking the time to leave a review highlighting our Service Team. The Team works together to be sure they give the best customer service possible. We appreciate your business! 😀

March 10, 2025

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I called with an issue with my car and they fit me into an already full schedule to get my car up and driving again. They even came to my house as it was a quick fix. More

by ashleysanchez19901
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Grinwald Ford responded

Hi Ashley! Thank you so much for the recommendation! We are happy to hear that our Service Team could accommodate you so quickly. We appreciate your business! 😀

March 04, 2025

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He took the time to show me options. The buying was fast and easy. Thanks More

by amy.heath10
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Delkamp

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Mar 05, 2025

Grinwald Ford responded

Hi Amy~ We are so happy to hear that your vehicle buying experience went smoothly! We wish you safe travels in you new 2024 Ford Escape, and look forward to seeing you again soon! Thanks again! 😀

March 03, 2025

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Employee Rating

I always get great service at Grinwald. They are always very nice and get my work done on time. More

by SCHERMOM7
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

Grinwald Ford responded

Good Afternoon~ Thank you for taking the time to leave us a 5 star review! Our service team strives to give the best customer service there is to offer. We appreciate your business! 😀

February 11, 2025

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Employee Rating

Kind courtesy, and on time and very professional. Angel was very nice to work with a very polite. More

by tracynimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Foltz, Dave Delkamp

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Feb 20, 2025

Grinwald Ford responded

Hi Tracy~ Thank you for taking the time to leave a review highlighting our Service Team! We appreciate the 5 stars!

January 30, 2025

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Employee Rating

Excellent Service, completed before promise time. All of the Grinwald staff is outstanding Great dealership More

by tapalm14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Nina Joeckel

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Jan 31, 2025

Grinwald Ford responded

Hi ~ Thank you for your 5 star review! We really appreciate the kind words. Thanks again, and look forward to seeing you again soon! 😊

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