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Angel Oquendo
Angel Oquendo at Grinwald Ford
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Angel Oquendo

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.5
14 Reviews
4.5

14 Reviews

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14 Reviews of Angel Oquendo

March 29, 2025

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Employee Rating

Great customer service and communication , very polite and professional always a great experience working with the team members at Grinwald More

by ronmallacoccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Smith, Nina Joeckel

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Mar 31, 2025

Grinwald Ford responded

Hi Ron! Thank you for taking the time to leave a review highlighting our Service Team. The Team works together to be sure they give the best customer service possible. We appreciate your business! 😀

March 10, 2025

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Employee Rating

I called with an issue with my car and they fit me into an already full schedule to get my car up and driving again. They even came to my house as it was a quick fix. More

by ashleysanchez19901
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Grinwald Ford responded

Hi Ashley! Thank you so much for the recommendation! We are happy to hear that our Service Team could accommodate you so quickly. We appreciate your business! 😀

March 04, 2025

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He took the time to show me options. The buying was fast and easy. Thanks More

by amy.heath10
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Delkamp

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Mar 05, 2025

Grinwald Ford responded

Hi Amy~ We are so happy to hear that your vehicle buying experience went smoothly! We wish you safe travels in you new 2024 Ford Escape, and look forward to seeing you again soon! Thanks again! 😀

March 03, 2025

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Employee Rating

I always get great service at Grinwald. They are always very nice and get my work done on time. More

by SCHERMOM7
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

Grinwald Ford responded

Good Afternoon~ Thank you for taking the time to leave us a 5 star review! Our service team strives to give the best customer service there is to offer. We appreciate your business! 😀

February 11, 2025

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Employee Rating

Kind courtesy, and on time and very professional. Angel was very nice to work with a very polite. More

by tracynimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Foltz, Dave Delkamp

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Feb 20, 2025

Grinwald Ford responded

Hi Tracy~ Thank you for taking the time to leave a review highlighting our Service Team! We appreciate the 5 stars!

January 30, 2025

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Employee Rating

Excellent Service, completed before promise time. All of the Grinwald staff is outstanding Great dealership More

by tapalm14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Nina Joeckel

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Jan 31, 2025

Grinwald Ford responded

Hi ~ Thank you for your 5 star review! We really appreciate the kind words. Thanks again, and look forward to seeing you again soon! 😊

January 28, 2025

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Employee Rating

Super service. Tires replaced in crucial situation. Involved medical atmosphere. The best 😊 service in this town! More

by schmidts.7up
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ralph Schmidt

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January 10, 2025

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Service was on time, took a little less time then expected and the came in lower than quoted. More

by roger
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Jan 16, 2025

Grinwald Ford responded

Hi Roger! Thank you for the 5 star review highlighting our service team! We appreciate your business and look forward to seeing you again soon!

December 30, 2024

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Employee Rating

Very informative about this issue. Customer rental was great 👍. The duration of the repair was what was expected. More

by Prreich
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Smith

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Jan 02, 2025

Grinwald Ford responded

Hi Rick! Thank you for your 5 star review highlighting our Service Team! Happy to hear that they provided you with detailed communication during this large repair, as well as accommodate your loaner needs. We appreciate your business!

December 03, 2024

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Employee Rating

Fast friendly service, brought vehicle in for a couple recalls and everything was taken care of quickly. More

by spohrleder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2024

Grinwald Ford responded

Hello! Thank you so much for your 5 star review highlighting our service team! We appreciate your business and look forward to servicing you again.

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