Angel Lebron

The dealership was very comfortable and offered a place to stay warm and have coffee in one of the coldest nights that we happened to be there. Even though it was not the best weather, Angel made sure we s to stay warm and have coffee in one of the coldest nights that we happened to be there. Even though it was not the best weather, Angel made sure we saw all the cars we wan More

by SHIELDPINEDA Verified Customer Verified Customer

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If I could rate lower I would. SCAM! Be prepared for the price you see online to go up astronomically before you get out the door after you have wasted hours. My husband and I SCAM! Be prepared for the price you see online to go up astronomically before you get out the door after you have wasted hours. My husband and I drove in from out of state for our scheduled appointment after speaking with the dealership all week about the vehicle we were interested in. The staff was super helpful, the car was ready for us and beautiful just as pictured. We then took it for a test drive and everything seemed great. Completed initial paperwork so dealership could write up the bottom line. This is where things went south. As second salesman who never introduced himself then came over. The list price of the vehicle was 14,498. So a new guy comes out and tells me my monthly payment is going to be $380. This was about $100 more than I thought it should be based on my calculations. So I ask what the rate was. They never did tell me, just told me about 10%. Then I asked what the bottom line was. They told me after my $2500 down payment I would ONLY owe $18,xxx. I'm sorry. AFTER my $2500 down payment the cost will be that much. At this point they still haven't shown me why so much, so I asked to see a written breakdown of the price. $14,498 - vehicle price $4,000+ "value added services!" $1700 ish - title/doc fees $1000 ish - sales tax Total out the door was over $21,000!!!!! They tried to tell me this was normal and that all dealerships do it. The "value added services" (they were telling me this was more cosmetic coverage and theft protection) could not be removed, as they were part of the dealer fees and if they removed them they would have to add on $3900 in dealer fees and I would get no "value" from that. Then they asked what did I expect? 14,498 was below market value. I'm sorry. No. All dealerships do not add 39% in dealership fees beyond taxes. And are you seriously admitting to me that you have extra fees because your list price is below market value. I was prepared to pay dealer fees. I was prepared tax and doc fees. Even some dealer fees would have been reasonable but 38% in fees is astronomical. We did not walk away from the car, we walked away from the refusal to remove the "value added services." These were over and above dealer fees and should be optional. The car was great. Our initial salesman, Angel was wonderful and all you could ever ask for in a salesman. Lucas who helped me during the week was great. The only thing I felt bad about in this whole process was that these two didn't make my commission because as helpful as they were, I wanted them to make my sale. More

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They are predatory salesman. They dont have your best interest at heart. Go to the dealer instead of these sharks. Bad experience. They dont have your best interest at heart. Go to the dealer instead of these sharks. Bad experience. More

by Leroy Verified Customer Verified Customer

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my vehicle has been riddled with problems since i first leased it. it has been in multiple times for multiple days in a row for service, yet they never seem to fix it. although they tell me that they are w leased it. it has been in multiple times for multiple days in a row for service, yet they never seem to fix it. although they tell me that they are working with chevrolet tech to address the problems, i highly suspect that i'm being jerked around/ignored. i can't wait to be rid of this vehicle and this will likely be my last chevrolet purchase and definitely the last time i deal with this dealership. More

by JWSIMMS3RD Verified Customer Verified Customer

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The Job is always well done, Everyone is very polite, The men of course. Look, if your trying to keep your car on point, Get it service, with Chevy dealership, Dont go to anyone else, and have them ruin it! men of course. Look, if your trying to keep your car on point, Get it service, with Chevy dealership, Dont go to anyone else, and have them ruin it! Great Job always! More

by M.R.Napoleon Verified Customer Verified Customer

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Very nice and courteous individuals + good service. Nice comfortable writing area good coffee and vending machines Nice comfortable writing area good coffee and vending machines More

by MZD620 Verified Customer Verified Customer

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Everything was really great, including the confirmation of the appointment, dropping the car off, and picking it up. The best part was driving it home, because the car was fixed and running like new. of the appointment, dropping the car off, and picking it up. The best part was driving it home, because the car was fixed and running like new. More

by DRCHRISTOSCHRISTOLIAS Verified Customer Verified Customer

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When I first got there, I was greeted by an elderly gentleman who signed us in. Right away I got bad vibes from the dude because he was asking some personal questions regarding my last name. Then he as gentleman who signed us in. Right away I got bad vibes from the dude because he was asking some personal questions regarding my last name. Then he assigned us to a sales agent named Angel. He was very nice and respectable. However, when I asked to test drive the car I was looking at, he wanted my social security number (second red flag). I told him first I wanted to talk about the numbers and to test drive the car. He said he would be right back with that information. I thought maybe he went to print out the numbers, but then the old dude came back and it went downhill from there. He was rude and arrogant and looked like he wanted the car more than I did. The third red flag was that he didn't appear to want to negotiate on the price of the car and refused to remove a warranty that came with the car. Usually warranties are optional, never a requirement. I got up and stormed out. If you ever go to this dealership, ask for Angel and if you see grandpa coming, ask for another sales agent. This old dude seemed racist too. More

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They are thieves and uneducated I have like the car 2022 honda civic at their dealership I called the for availability spoke to Roslyn called her self a sales manger and I asked her is their any other 2022 honda civic at their dealership I called the for availability spoke to Roslyn called her self a sales manger and I asked her is their any other fees you guys charge beside car price she said $895 prossceing fee and plus tag and title fee then I confirm with her again next day since I was traveling from almost 300 miles away she said these are the only charges we charge So today I came to dealership test drive the car I said ok I will pay cash .A rude manger I should call it uneducated manger brings me a paper and telling me my total out of door price will be $27495 oh there is reconditioned fees of $6000 we charge I said I spoke to Roslyn and that rude manger SCOTT told me if you want to buy the car it’s this price 27495 if not you can get the F out of the building they are uneducated and thieves , I called back to talk to Roslyn she said I am one hour away from there they should charge you what they are charging you I don’t know any thing and hung up I Will give my money to homeless before I give to them shame on you guys More

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Worse place to buy a car, I bought one and now I have to pay around 1700 in repair when I checked with another dealer, they have a sell an name SERGIO, this guy is a piece of xxxx I don’t want anybody have pay around 1700 in repair when I checked with another dealer, they have a sell an name SERGIO, this guy is a piece of xxxx I don’t want anybody have the same back experience. More

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