Andy Willman | Page 3

Unreasonable Bought a used vehicle from this dealership within 10 miles check engine light came on. Brought vehicle back the very next morning. Asked John to take Bought a used vehicle from this dealership within 10 miles check engine light came on. Brought vehicle back the very next morning. Asked John to take vehicle back and return my trade. He refused and stated they would fix it but couldn’t look at it until Monday since service department was closed on weekends. Asked to bring it to Monticello dealership for repair he agreed to do that. Lost work time due to dealership not having a loaner vehicle for me. Vehicle still being worked on at dealership to this day! Bought vehicle in April it’s now getting to the end of July and I still don’t have my vehicle back!! Called Rob Ryan about situation asked to trade my broken vehicle for a similar one at the Monticello dealership, they were unwilling to do that! Todd asked me about coming in to the Buffalo dealership and look at another vehicle. The one they asked me to look at had been sold already. Nobody called me to tell me that information! Looked at another vehicle. John would not work with me on vehicle price even after showing him a dent in the front and large scratches that according to John were not there before! Still don’t have my vehicle I purchased back in April!!!! More

Report | Print

Customer for Life!! Being a retired military veteran, I've purchased numerous vehicles from dealerships across this Great Nation and abroad. My previous experiences of d Being a retired military veteran, I've purchased numerous vehicles from dealerships across this Great Nation and abroad. My previous experiences of dealing with nearly all automotive dealerships had made the process of purchasing a new vehicle a frightful and daunting proposition at best (I'm sure that most people can relate to this feeling). The team at Ryan Automall created a paradigm shift, and in doing so, forever changed my perceptions of what a real car buying experience should be for a consumer. At Ryan, you're not a faceless customer...you're family!! The entire process was not only quick, painless, and easy, it was actually enjoyable! Tyler is a truly dedicated and exceptionally knowledgeable professional. He takes the time to thoroughly answer any questions and explain every detail about the operation of your new vehicle. The entire staff (Management, Sales, Accessories, Finance, Parts and Service) are the absolute best in the automotive industry. If you're in the market for a new or used vehicle, or require any automotive servicing and/or accessories, make the team at Ryan Automall your primary stop. As previously stated...at Ryan Automall you're a valued member of the family, and family is forever. THANK YOU Ryan Automall for the greatest auto purchasing experience that I've ever had!! More

Report | Print

Absolutely awesome Shopping at Ryan was a great experience. Everyone that helped with my new purchase was absolutely fantastic! I would definitely recommend others to s Shopping at Ryan was a great experience. Everyone that helped with my new purchase was absolutely fantastic! I would definitely recommend others to shop at Ryan. Tami was fantastic! More

Report | Print