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Andy Tay
Andy Tay at McGovern Honda of Boston

Andy Tay | Page 10

Service Advisor

McGovern Honda of Boston

100 Broadway
Everett, MA 02149

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4.8
113 Reviews
4.8

113 Reviews

Write a Review

113 Reviews of Andy Tay

October 17, 2024

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Employee Rating

Very friendly environment, the representative was very polite and patient with me , the price was far More

by dellaci
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

McGovern Honda of Boston responded

Thank you for sharing your experience with us at McGovern Honda! We're delighted to hear that our team provided a friendly and patient service. We appreciate your feedback and hope you're enjoying the new ride!

October 03, 2024

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I enjoyed the coffee and the customer service that has been provided to me. Also, I liked the table and the staff. More

by gpere103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Bermudez, Stephen Connor, Jonathon Cung, Ryan Foley, Jennifer Pena-Roldan, Gabriel Campos, Donald Camilo , Taylor Arrington, Kenny Banks

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Oct 03, 2024

McGovern Honda of Boston responded

We're delighted to hear you enjoyed the coffee and appreciated our customer service at McGovern Honda! It's great that both the table setup and the staff made a positive impression. Thanks for sharing your experience with us!

September 28, 2024

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Employee Rating

Nice Honda dealership for car service with good communication from the service team and spacious waiting aa. More

by Chenhsinglin24
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Service Communication
Recommend Dealer
Yes
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Sep 30, 2024

McGovern Honda of Boston responded

Thank you for the positive feedback! We're glad to hear that our service team at McGovern Honda provided good communication and a comfortable waiting area. We appreciate your support!

September 27, 2024

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I went to Honda dealership in Boston for oil change and I keep my vehicle with them for few hours the results is very very good service 5 stars More

by Wadii
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor, Jonathon Cung, Ryan Foley, Jennifer Pena-Roldan , Taylor Arrington

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Sep 28, 2024

McGovern Honda of Boston responded

Thank you for the 5-star review! We're delighted to hear that your oil change experience at McGovern Honda was very satisfactory. We appreciate your support and look forward to serving you again!

September 25, 2024

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Went for an oil change and tire rotation. Everything went well until I noticed the tire pressure light on. Went back to the dealer, checked all the tire pressures and I was off again. More

by Ljb1227
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2024

McGovern Honda of Boston responded

Thank you for sharing your experience! We're glad to hear everything went well with your oil change and tire rotation at McGovern Honda. We appreciate your understanding regarding the tire pressure light, and we're here if you need anything else in the future!

September 14, 2024

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Employee Rating

They could not fix my AC problem. I have to bring it elsewhere now. This is my second visit and they could not figure it out. More

by Mark
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Service Communication
Recommend Dealer
No
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Sep 19, 2024

McGovern Honda of Boston responded

Hi Mark, On behalf of our dealership, please accept my apologies for your less-than-perfect visit to our Service department. I am having difficulty retrieving your account, where I only have your first name. I would love the opportunity to discuss your visit and make things right. Please call me directly at (617) 410-1031 at your convenience. Thank you, Randy Cunha General Manager

Sep 20, 2024

Mark responded

My last name is Aherrera. My wife uses the car and it has her name (Milagros Aherrera) assigned to the account.

September 10, 2024

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Employee Rating

Excellent. This service team is so easy to work with because of their professional ism. Thank you. More

by rjcolandreo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor

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Sep 12, 2024

McGovern Honda of Boston responded

Thank you for the great review. We look forward to seeing you again at McGovern Honda!

September 01, 2024

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Employee Rating

Excellent experience Salesman Frank Diaz was knowledgeable and friendly Answered all our pertinent questions Will buy here again More

by Kevin Vautour
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Connor, Eddie Palomba , Frank Diaz

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Sep 03, 2024

McGovern Honda of Boston responded

Kevin, we're delighted to hear that Frank provided you with an excellent experience at McGovern Honda. Thanks for the great review and we look forward to seeing you again!

August 31, 2024

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Amazing services and great stuff! I will recommend this location to service your car! Great job More

by vasilis.skarlatos
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Service Communication
Recommend Dealer
Yes
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Sep 03, 2024

McGovern Honda of Boston responded

Thank you for leaving McGovern Honda your positive feedback!

August 23, 2024

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Employee Rating

Hi, had the cabin filter changed this time. The last oil change I asked for the cabin filter to be checked or changed, I was told that it would be checked, somehow I doubted it then and now aft More

by Cmlong42
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2024

McGovern Honda of Boston responded

Thank you for sharing your experience. We're glad to hear that Andy kept you informed during your visit at McGovern Honda, but we're sorry about the cabin filter oversight from last time. Your feedback is valuable and will help us improve our service moving forward!

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