Andy Poole

Did work on car, now want $178 to determine if it's their fault for the "clunking noise". Had to a certified mechanic and verified. They "beat around the bush" and not stand behind the work and want more $$ fault for the "clunking noise". Had to a certified mechanic and verified. They "beat around the bush" and not stand behind the work and want more $$ just to look at it to verify that the work was not done right. More

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I was great immediately by Andy, my service advisor. He was prepared to proceed with the service and advised me of the waiting area and the approximate time it would take. It was finished as planned and He was prepared to proceed with the service and advised me of the waiting area and the approximate time it would take. It was finished as planned and they did a car wash. I couldn’t have been happier. More

by rgvitense0 Verified Customer Verified Customer

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Staff was extremely helpful to work with and communication was top notch. I will be going back to Zimbrick Nissan. communication was top notch. I will be going back to Zimbrick Nissan. More

by valariankohout Verified Customer Verified Customer

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they were very helpful without being overbearing . Even at the 5 000 mile oil check washed and vacuum the inside. Even at the 5 000 mile oil check washed and vacuum the inside. More

by karenbailey Verified Customer Verified Customer

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Friendly service and timely completion of required service. Professional in all aspects. Andy very polite and attentive. I could feel the car driving better after the tire rotation. service. Professional in all aspects. Andy very polite and attentive. I could feel the car driving better after the tire rotation. More

by CJDUFFY Verified Customer Verified Customer

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Service dept is always friendly and willing to listen to concerns. They are good at keeping service time updated. concerns. They are good at keeping service time updated. More

by Janet Verified Customer Verified Customer

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Charged a lot extra for looking at tires without prior knowledge of fee or authorization knowledge of fee or authorization More

by CHARISMAJILIN Verified Customer Verified Customer

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I was asked to pay more than my original price due to a mechanic completing extra work than I did not authorize. mechanic completing extra work than I did not authorize. More

by TerryMartine Verified Customer Verified Customer

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Thorough and transparent with their assessment of my vehicle and prompt with recommendations and a quote. vehicle and prompt with recommendations and a quote. More

by EO Verified Customer Verified Customer

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The dealer ship is very good at informing you as to wants wrong with your car and doing a good job at fixing it, love them! wrong with your car and doing a good job at fixing it, love them! More

by denisefareed63 Verified Customer Verified Customer

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