Andy Mireles
Andy Mireles at Audi Dallas
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Andy Mireles

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.7
69 Reviews
4.7

69 Reviews

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69 Reviews of Andy Mireles

January 09, 2025

Dealership Rating
Employee Rating

Easy scheduling, timely service and clear explanations of the service involved and questions posed to Mr. Mireles. More

by jtooker
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Audi Dallas responded

jtooker, thank you for sharing 5-stars! We're glad to hear Mr. Mireles provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

December 27, 2024

Dealership Rating
Employee Rating

I recently had an exceptional experience working with Jaylun Watkins when my car’s check engine light came on and I suspected a possible coolant leak. From the moment I reached out, Jaylun was attentive More

by euroq5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Muniz , Jaylun Watkins

Dec 27, 2024

Audi Dallas responded

euroq5, thank you for sharing 5-stars and noting that you had an exceptional experience in service with Jaylun in service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 23, 2024

Dealership Rating
Employee Rating

Service depend advisors are excellent. They explain everything well and provide you options . I bought the vehicle as CPO in 2019. I have serviced there ever since. More

by swb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Audi Dallas responded

swb, thank you for sharing 5-stars! We're pleased to hear our team is excellent and earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 20, 2024

Dealership Rating
Employee Rating

I have bought 3 cars from this dealership but based on a terrible experience attempting to buy a car for my wife, I will never buy another car from Audi dallas More

by Brent.mccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dusty Craig

Nov 22, 2024

Audi Dallas responded

Brent, we'd first like to thank you for your business with three prior purchases. We are so sorry to hear that your recent experience trying to purchase a fourth vehicle was not as well received. We passed your feedback along to our leadership and our General Sales Manager, Thomas Hornsby noted he reached out to your phone number on file a couple times trying to connect, but your voicemail was full and he was unable to catch you or leave a message. Thomas would like to speak with you regarding your experience to better understand what happened and work to make it right. We invite you to contact Thomas directly at thomas.hornsby@audidallas.com or 214-561-1822. Thomas is anticipating your contact. Talk soon. Take care.

November 06, 2024

Dealership Rating
Employee Rating

Over priced. I took my car in for over heating, $4,000 later each I was in SHOCK. Detail on invoice I see screws for $6. They said they would discount the evalua More

by Craigdailey2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2024

Audi Dallas responded

Craig, we are sorry to hear that you are still discontent with the pricing of your recent service visit and appreciate your continued feedback. Unfortunately, there is was active recall on your car and the vehicle is out of factory warranty by both time and mileage by a substantial margin. We checked in with our team and understand that Eric reached out to discuss your frustration and ultimately ended up providing you a $200 refund towards the total to assist with the costs you were concerned about including miscellaneous parts like screws. If you would like to follow up additionally, you may always reach our Service Manager, Brandon Hunter directly at bhunter@audidallas.com or 214-561-1849 and he would be happy to discuss your concerns. We appreciate your business and your feedback and look forward to serving you additionally. Take care and best wishes!

September 23, 2024

Dealership Rating
Employee Rating

Andy always makes my car NEW every single time! Thank you so so much Andy! More

by Barnesmaryg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Audi Dallas responded

Barnesmaryg, thank you for sharing 5-stars! We're happy to hear Andy always provides a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

August 18, 2024

Dealership Rating
Employee Rating

Audi Dallas is a welcoming friendly place. Everyone wants to help us. I can't find that attitude at other dealerships. I’m a customer for life! More

by hsm3699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel McClure, Brandon Hunter

Aug 18, 2024

Audi Dallas responded

hsm3699, thank you for sharing 5-stars and noting that our team was welcoming and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 28, 2024

Dealership Rating
Employee Rating

I really recommend Audi Dallas. All the staff are always kind and helpful. I think it's the best Audi dealer in Texas. More

by Brian Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

Audi Dallas responded

Brian, thank you for sharing 5-stars! We're happy to hear our team is always kind and helpful! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

June 02, 2024

Dealership Rating
Employee Rating

Great service quick turn around. The battery was a little expensive. Would have liked to know how much in advanced. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Audi Dallas responded

Richard, thank you for sharing 5-stars and noting great service and a quick turn around. We appreciate your praise! See you next time. Thanks again!

May 31, 2024

Dealership Rating
Employee Rating

The service at Audi is excellent. I have had my car for one year and love it! More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Audi Dallas responded

Janet, thank you for sharing 5-stars and noting our sevice is excellent! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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