Andy Mireles
Andy Mireles at Audi Dallas
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Andy Mireles

Service Advisor

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.8
74 Reviews
4.8

74 Reviews

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74 Reviews of Andy Mireles

April 01, 2025

Dealership Rating
Employee Rating

Jaramy is a star. She provides extraordinary customer service and very anticipatory care. She helped me so much in getting this new car and others. I recommend her More

by Jim — L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt, Jaramy LaLonde , Ash in service. Super job. Victoria in finance—a bit challenging to work with but maybe we both were tired from a long day

Apr 01, 2025

Audi Dallas responded

Jim - L, thank you for sharing 4-stars and noting that Jaramy is a star! We appreciate your endorsement and look forward to serving you additionally in the future when we may strive for the 5th star. See you next time. Thanks again!

March 20, 2025

Dealership Rating
Employee Rating

My advisor Andy was fantastic and waiting was a breeze. Very comfortable and snacks and drinks for the morning were available as well as quenching your thirst. More

by ckmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2025

Audi Dallas responded

ckmail, thank you for sharing 5-stars! We're happy to hear Andy is fantastic! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 07, 2025

Dealership Rating
Employee Rating

You are treated like family. Starting from the General Manager to the front person receiving you at the service area. More

by seafood-reject.5v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2025

Audi Dallas responded

seafood-reject.5v, thank you for sharing 5-stars and noting our team treats you like family! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 06, 2025

Dealership Rating
Employee Rating

Had a great experience at the dealership. My service guys were friends and nice. Got my service done on time and hassle free. More

by akhilsarna93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Audi Dallas responded

Akhilsarna93, thank you for sharing 5-stars and noting you had a great experience with us! We appreciate your endorsement and we look forward to serving you additionally in the future. Thanks again!

February 22, 2025

Dealership Rating
Employee Rating

Very efficient systems. Staff is knowledgeable and genuinely helpful. Bad decision to terminate shuttle contractors for short distances More

by hdasilvaphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Windham

Feb 23, 2025

Audi Dallas responded

hdasilvaphd, thank you for sharing 4-stars and noting a very efficient experience led by our knowledgeable staff. We appreciate you noting your concern about the shuttle and we will pass that feedback along to our team. We look forward to serving you additionally in the future. Thanks again!

January 09, 2025

Dealership Rating
Employee Rating

Easy scheduling, timely service and clear explanations of the service involved and questions posed to Mr. Mireles. More

by jtooker
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Audi Dallas responded

jtooker, thank you for sharing 5-stars! We're glad to hear Mr. Mireles provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

December 27, 2024

Dealership Rating
Employee Rating

I recently had an exceptional experience working with Jaylun Watkins when my car’s check engine light came on and I suspected a possible coolant leak. From the moment I reached out, Jaylun was attentive More

by euroq5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Muniz , Jaylun Watkins

Dec 27, 2024

Audi Dallas responded

euroq5, thank you for sharing 5-stars and noting that you had an exceptional experience in service with Jaylun in service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 23, 2024

Dealership Rating
Employee Rating

Service depend advisors are excellent. They explain everything well and provide you options . I bought the vehicle as CPO in 2019. I have serviced there ever since. More

by swb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Audi Dallas responded

swb, thank you for sharing 5-stars! We're pleased to hear our team is excellent and earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 20, 2024

Dealership Rating
Employee Rating

I have bought 3 cars from this dealership but based on a terrible experience attempting to buy a car for my wife, I will never buy another car from Audi dallas More

by Brent.mccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dusty Craig

Nov 22, 2024

Audi Dallas responded

Brent, we'd first like to thank you for your business with three prior purchases. We are so sorry to hear that your recent experience trying to purchase a fourth vehicle was not as well received. We passed your feedback along to our leadership and our General Sales Manager, Thomas Hornsby noted he reached out to your phone number on file a couple times trying to connect, but your voicemail was full and he was unable to catch you or leave a message. Thomas would like to speak with you regarding your experience to better understand what happened and work to make it right. We invite you to contact Thomas directly at thomas.hornsby@audidallas.com or 214-561-1822. Thomas is anticipating your contact. Talk soon. Take care.

November 06, 2024

Dealership Rating
Employee Rating

Over priced. I took my car in for over heating, $4,000 later each I was in SHOCK. Detail on invoice I see screws for $6. They said they would discount the evalua More

by Craigdailey2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2024

Audi Dallas responded

Craig, we are sorry to hear that you are still discontent with the pricing of your recent service visit and appreciate your continued feedback. Unfortunately, there is was active recall on your car and the vehicle is out of factory warranty by both time and mileage by a substantial margin. We checked in with our team and understand that Eric reached out to discuss your frustration and ultimately ended up providing you a $200 refund towards the total to assist with the costs you were concerned about including miscellaneous parts like screws. If you would like to follow up additionally, you may always reach our Service Manager, Brandon Hunter directly at bhunter@audidallas.com or 214-561-1849 and he would be happy to discuss your concerns. We appreciate your business and your feedback and look forward to serving you additionally. Take care and best wishes!

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