Andy McCreadie

During negotiations, a maintenance package covering oil changes for the first couple of years was to be included with the purchase of my new truck. The financial department rushed me through everything, an changes for the first couple of years was to be included with the purchase of my new truck. The financial department rushed me through everything, and met every contractual question with "That's just a standard thing, don't worry and sign it." When returning back for my first first oil change, I was told that I wasn't signed up for the maintenance plan, and instead of finding one of the many people that worked with me to validate any errors, I was sat down for 40 minutes while they printed out my sales paperwork and pretended to go through it. After which, they tapped on the stack of papers and told me "Sorry, it's not in here, there is nothing we can do." After leaving a non-flattering google review, I did receive a phone call telling me that it was indeed and error, and should have been included, and to look out for an email that should correct the error. That email never came, and I have yet to hear from them since. This dealership pedals lies, and deception. More

by HSMITH2 Verified Customer Verified Customer

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Amazing Credible people who truly care about getting you the best deal for your needs! the best deal for your needs! More

by Xemavx28 Verified Customer Verified Customer

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Great Dealer, Great Customer Service, Andy was Awesome, Very Friendly staff, Great explanation of the vehicles. Very Friendly staff, Great explanation of the vehicles. More

by NateP Verified Customer Verified Customer

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I had a fantastic experience at Truck City Ford! From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely helpful without being pushy. My salesperson took the time to under From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely helpful without being pushy. My salesperson took the time to understand what I was looking for and walked me through several great options. The buying process was smooth and transparent, and they were upfront about pricing, financing, and warranties. What really stood out was how they went the extra mile to make sure I was comfortable and confident in my decision. More

by ewenzel10 Verified Customer Verified Customer

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It was an easy quick experience . Have already recommended them to other buyers in Buda. Have already recommended them to other buyers in Buda. More

by LEE48 Verified Customer Verified Customer

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Very courteous and friendly service. They took care of adding a 5th wheel hitch saving me time. They took care of adding a 5th wheel hitch saving me time. More

by jkamend Verified Customer Verified Customer

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This is the 2nd used vehicle we have bought from here within the past year. Both vehicles were for our soon to be college kids so we got great vehicles, a good price with no hassle or haggling required, within the past year. Both vehicles were for our soon to be college kids so we got great vehicles, a good price with no hassle or haggling required, and no undue pressure to buy above our want/need. You can tell they pride themselves on their service and quality of vehicle they are selling. More

by coach_todd Verified Customer Verified Customer

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Fantastic group of folks in sales and service. Will be back for future purchases. Enjoying my new Ford Lighting! Will be back for future purchases. Enjoying my new Ford Lighting! More

by 5underPar Verified Customer Verified Customer

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The entire process was easy from start to finish, even after i changed course halfway through the process to pull a vehicle from a sister store. They honored the discounting that was provided to me orig after i changed course halfway through the process to pull a vehicle from a sister store. They honored the discounting that was provided to me originally, to the new vehicle that was not on their lot. This was our second purchase and will not be our last. More

by CLAYTON257 Verified Customer Verified Customer

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Exceptional team at Truck City Ford. Bob Salinas was great to work with. The whole team was very professional and made the experience stress free, fast and smooth. I highly recommend the Bob Salinas was great to work with. The whole team was very professional and made the experience stress free, fast and smooth. I highly recommend them for your next purchase. More

by FXENTERPRISE1 Verified Customer Verified Customer

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