Andy Louima

Great service! I really appreciate everyone for their help! I am so happy with my new vehicle! I really appreciate everyone for their help! I am so happy with my new vehicle! More

by ashley.ivy8189 Verified Customer Verified Customer

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This was my first time buying an EV. Jason was very helpful explaining how the vehicle works. We found some problems with the vehicles but BLM got everything repaired prior to purchase. Jason was very helpful explaining how the vehicle works. We found some problems with the vehicles but BLM got everything repaired prior to purchase. More

by michaelafox1 Verified Customer Verified Customer

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Jewel was so good at listening to what we really wanted. She even went to the trouble of showing us her personal car! She’s a great communicator, and she really helped us find exactly what we needed! She even went to the trouble of showing us her personal car! She’s a great communicator, and she really helped us find exactly what we needed! More

by nlecroy Verified Customer Verified Customer

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Very good It was an awesome experience everyone was so nice they made it easy thanks to the whole team especially Kelly and Andy nice they made it easy thanks to the whole team especially Kelly and Andy More

by Ronnieshaw Verified Customer Verified Customer

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There advertising said we can help you get in a car with no credit and bad credit. It's all a lie .we can get you in a car no money down. Is a lie. False , I will not refer no one here. They laughed at th no credit and bad credit. It's all a lie .we can get you in a car no money down. Is a lie. False , I will not refer no one here. They laughed at the agent who didn't make the sell. I feel sorry for her working there. They don't have enough cars too choose from and the SUV had problems making noise and not a good suv. More

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Could not be more pleased with buying a car from Birmingham Luxury Motors! Brittany was a pleasure to work with through the process! I'm a finicky buyer and they patiently worked with me with my q Birmingham Luxury Motors! Brittany was a pleasure to work with through the process! I'm a finicky buyer and they patiently worked with me with my questions and inspection of the vehicle. There were no hidden fees or surprises as some of the reviews had mentioned. I was an out of state buyer and they accommodated all of my needs and requests. Would highly recommend this dealership based off of my experience and the condition of the car. More

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I would not recommend this dealership. It took 17 days to deliver the vehicle after purchase, even though we were told 5-7 days. The delay was caused supposedly by shipping and because the It took 17 days to deliver the vehicle after purchase, even though we were told 5-7 days. The delay was caused supposedly by shipping and because there was a cracked windshield (how was this not discovered until after the vehicle was purchased?). This was already frustrating, but the bigger issue is what happened next. 28 days later, the car we traded in still has not been paid off. I have had to make two car payments now this month, in addition to having to have car insurance on a car I did not own for 17 days. We have repeatedly tried to resolve this, but the manager refuses to speak with us, leaving us with no answers and no accountability. Our salesperson has been amazing, but the manager will not talk to us. This has caused unnecessary stress and could have serious financial consequences for us. Buying a car should not involve this level of delay, poor communication, and lack of follow-through. If you’re considering this dealership, proceed with caution. More

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I want to start my review with the positives and then work my way to negative. Positive: 1. Car showed up cleaned and without any damages Negative: 1. Sales people (Mike) and Lance are slow and n work my way to negative. Positive: 1. Car showed up cleaned and without any damages Negative: 1. Sales people (Mike) and Lance are slow and non responsive. Mike never bothered to send us a video walkthrough and Andy another Sales rep did when Mike was out 2. The are not straightforward. We were told the car had 2 cards and had full self driving capability yet when we received the car, it’s not and when I contacted Mike, he said that it has the computer and not included. Also only one card is all you get 3. I asked multiple people to remove stickers yet car shows up with their sticker 4. Shipping was a big issue. Even though we were charged when they advertised free shipping cause we opted to not purchase their extended warranty, they took forever to ship the car and never provided any updates. I had to chase them down to find updates yet they would not provide anything and will always say I was about to call you 5. They ask to mail and not e sign cause they have some weird title company. Not the first time I have purchased a car from out of state and all have been handled through e sign 6. Honesty is definitely not their forte and unless you can physically check the vehicle in person, purchasing it sight on seeing is definitely not recommended More

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Best dealership i ever been in and very nice people and good birthday and first car buying experience good birthday and first car buying experience More

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GREAT EXPERIENCE! ALL AROUND GREAT CUSTOMER SERVICE. JEWEL HANDS DOWN SUPERB! DEFINITELY WILL RECOMMEND THIS DEALERSHIP ! ALL AROUND GREAT CUSTOMER SERVICE. JEWEL HANDS DOWN SUPERB! DEFINITELY WILL RECOMMEND THIS DEALERSHIP ! More

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