Great experience!
Andy, Dorothy, and Ramiz were all wonderful to work with. After a terrible experience earlier in the week with Putnam Lexus, I’m so glad I chose not
Andy, Dorothy, and Ramiz were all wonderful to work with. After a terrible experience earlier in the week with Putnam Lexus, I’m so glad I chose not to buy there and went with Stevens Creek instead.
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by Nnguyen89
Oct 07, 2025 -
Lexus Stevens Creek responded
Thank you for sharing your experience on DealerRater. We're thrilled to hear that Andy, Dorothy, and Ramiz provided you with a great experience. Your satisfaction means everything to us, and we're here for you anytime you need. Enjoy your new vehicle, and welcome to the Stevens Creek family!
Rocky start with poor communication, but final salesman
stepped up and got the deal done
stepped up and got the deal done
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by June A
Sep 05, 2025 -
Lexus Stevens Creek responded
We appreciate you sharing your experience. While it’s clear things didn’t start smoothly, we’re glad our team member was able to step in and ensure everything came together in the end. Your feedback helps us improve. Team Lexus of Stevens Creek
I love Lexus of Stevens Creek !
Dorothy helped me get into my first Lexus , the 2025 RZ 450e. She made the whole process very easy and pleasant . Ted liu also made the leasing trans
Dorothy helped me get into my first Lexus , the 2025 RZ 450e. She made the whole process very easy and pleasant . Ted liu also made the leasing transaction super easy and Andy Nguyen helped deliver the vehicle . Thank you everyone ! I am enjoying my Lexus so much!
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by Cinthya Reyes
Aug 11, 2025 -
Lexus Stevens Creek responded
Thank you so much for your kind words. We’re thrilled to hear that your first Lexus experience, especially with the 2025 RZ 450e—was such a positive one. Dorothy, Ted, and Andy will be delighted to know they made your journey smooth, easy, and enjoyable from start to finish.
Welcome to the Lexus of Stevens Creek family—we’re so glad you’re enjoying your new RZ 450e. Here’s to many miles of electric excitement ahead!
I felt that the person was very patient, had a thorough
and professional understanding of vehicles, and had a great service attitude, which made me very satisfied.
and professional understanding of vehicles, and had a great service attitude, which made me very satisfied.
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by 784292278
Jun 30, 2025 -
Lexus Stevens Creek responded
Thank you so much for your kind words! We're so glad to hear you had a positive experience and felt well taken care of. It means a lot to know our team’s patience and professionalism made a difference. We truly appreciate your support and hope to see you again soon!
Very professional, knowledgeable, and kind.
I highly recommend Lexus of Stevens Creek and look forward to doing business with them again.
I highly recommend Lexus of Stevens Creek and look forward to doing business with them again.
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by jcherbone
Feb 20, 2025 -
Lexus Stevens Creek responded
Thank you so much for your kind words and for taking the time to share your experience. We're so happy to hear that you found our team at Lexus of Stevens Creek to be professional, knowledgeable, and kind. It was a pleasure working with you, and we're glad you had a positive experience!
Congratulations on your new purchase! We truly appreciate your recommendation, and we look forward to doing business with you again in the future.
Eric Yang is a very patient and enthusiastic employee and
I am very grateful to him.
I am very grateful to him.
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by zfszqq2020
Service Price Transparency
Dec 30, 2024 -
Lexus Stevens Creek responded
Thank you for sharing your kind words! We're so glad to hear that Eric Yang was able to assist you with patience and enthusiasm. We truly appreciate your gratitude and will be sure to pass along your compliments to Eric. If you need anything further, please don’t hesitate to reach out. We're here to help! Happy New Year - Team Lexus of Stevens Creek
You guys have a team that does not work professionally.
I would take my car there many times but never did what I asked. on the contrary it was worse. I do not rate you guys highly
I would take my car there many times but never did what I asked. on the contrary it was worse. I do not rate you guys highly
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by Tien Kieu
Other Employees Tagged:
Angel Dynes
, There is a problem with my door, you guys don't want to fix it but blame it on another problem. I'm still not satisfied.
Nov 26, 2024 -
Lexus Stevens Creek responded
Thank you for sharing your valuable feedback with us. It plays an essential role in helping us improve and run a better company.
Monika Slezak, our Service Manager, tried reaching you today but was unable to connect. When you have a moment, please feel free to return her call at 408-330-3011.
We look forward to hearing from you and continuing to improve your experience with us.
We had visit 4 or 5 car dealerships before Stevens Creek
Lexus. The others were “pushy” and more interested in selling rather than helping us as a buyer. Everyone we dealt with at Stevens Creek was respec
Lexus. The others were “pushy” and more interested in selling rather than helping us as a buyer. Everyone we dealt with at Stevens Creek was respectful and I can’t say enough good things about the sales person and finance manager we had. We bought our car through the Costco CarBuyer program and it would highly recommend it.
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by Charles S
Oct 17, 2024 -
Lexus Stevens Creek responded
We appreciate your feedback on DealerRater! It’s wonderful to hear that your experience at Stevens Creek Lexus was so positive. Our team is committed to creating a respectful and helpful environment, and it’s great to know that our sales and finance staff met your expectations. We're glad you found the Costco CarBuyer program beneficial. Your recommendation means a lot to us, and we look forward to serving you again! Lexus of Stevens Creek