

12 Reviews
Write a Review12 Reviews of Andy Garcia
September 01, 2016
I found my deal! After three months of on line shopping, careful research and hesitation, I finally decided to purchase a new Prius. Joey Hall called and told me he ha After three months of on line shopping, careful research and hesitation, I finally decided to purchase a new Prius. Joey Hall called and told me he had found me the color, and features that I wanted in my new car. When we arrived at the dealership, we were treated wonderfully. There was no pressure to buy the car he had found and he promised to keep looking for what I wanted, but he had it right. There was no pressures buy and the price was great. What really impresses me is the free lifetime oil a changes and free tire rotations. They treat you like family! More
Other Employees Tagged: Joey Hall
August 17, 2014
Totally unexpected!!!! My wife and I are from Kentucky. We were in Dothan visiting family for the 4th of July. I had NO INTREST in buying a vehicle. I just wanted to see My wife and I are from Kentucky. We were in Dothan visiting family for the 4th of July. I had NO INTREST in buying a vehicle. I just wanted to see what the price differences were from Dothan to home in Kentucky. Christi Davis came to greet us. I explained up front we were just looking, but she was still very gracious in showing us the cars. I wanted to just leave but she insisted on just coming in for a bottle of water and giving us a business card. I still said no thanks and started walking to the car. So my wife said she would go get it. I pulled up front to pick her up and I noticed the Sales manager talking to her so I thought I better go in to get her LOL!! She told me to talk to the Manager. So I told him my story how I was 2000 dollars under water with my car, the inside door handle on the drivers side was broken and we had claimed bankruptcy just a year ago. We were in NO POSITION to be talking new cars. Plus, we were on vacation so we had NO EXTRA MONEY to put on a down payment for anything. He said quote "You haven't told me anything to scare me yet." His name was Steve I think. I told him I didn't want any hard pulls on my credit if I'm not interested in buying. He said he could basically peak at our credit with out actually doing a hard pull to see where we were. Good thing I let him. Our scores were about SIXTY POINTS HIGHER than anything we had gotten in Kentucky. That changed the game. He said just give me a few minutes to crunch some numbers and see were we are. The next thing I knew Christi was showing my wife a new Camry. I asked what they were doing and my wife told me the Sales manager told Christi to show us our new car. In the end they not only gave us enough to pay off our car(I think due to low mileage and care of the car) they were able to finance the new car and all the taxes without ANYTHING DOWN. So I drove in just price shopping and drove out in a new Camry WITHOUT COSTING ME A DIME out of my pocket that day!!! I am now if the car I always wanted and I am saving about 10 dollars a month from my old car. Christi was so sweet and she answered everything I wanted to know before we made the sale. They both(Christi and the sales manager) really went the extra mile to see we were taken care of. I will definitely return for my next car. I even have free oil changes and tire rotation every 10000 miles. On a side note I dip snuff. When I went in initially to get my wife another salesman came by to hand me a cup with tissue in it for spitting my tobacco. LOL!!! Just though I'd mention it to show we were taken care of in EVERY way. More
Other Employees Tagged: Steve Barry , Christi Davis
December 28, 2013
The entire experience was excellent and first class professional. Have bought cars before, but never had a better team to work with than this one. Had my mind set on a totally different make of car and professional. Have bought cars before, but never had a better team to work with than this one. Had my mind set on a totally different make of car and these guys blew my husband and I out of the water. We ended up purchasing 2 new cars. Keep up the awesome job, Totoya of Dothan!!! Well done!!! More
Other Employees Tagged: Wayne Patterson, Heath Danford, Joey Hall
November 04, 2013
Very good customer service, Josh especially took his time to explain every detail to me and followed up to see if everything was alright with the car. They lowered the cost substantially if you do your resea to explain every detail to me and followed up to see if everything was alright with the car. They lowered the cost substantially if you do your research first. More
Other Employees Tagged: Ashley Givens, Josh Hernandez
August 19, 2013
Brandy was helpful in assisting me locate a sales person on a very busy and rainy day. Andy Garcia approached me with confidence and concern when he asked if he could help me. Andy impressed me with his on a very busy and rainy day. Andy Garcia approached me with confidence and concern when he asked if he could help me. Andy impressed me with his product knowledge and friendly demeanor. He wasn't pushy and answered all my questions with the ease of a true professional. Once the test drive was over I knew that I would buy the vehicle today. Wayne and Kris put my mind at ease and helped find me a better rate on my financing than my banks pre-approval. The entire team at Toyota of Dothan is at the top of the game. I wouldn't hesitate to shop there again or recommend a friend. Thanks guys. More
Other Employees Tagged: Wayne Patterson, Brandy Anderson, Chris Kramer
August 12, 2013
Andy made our entire experience at Toyota of Dothan so easy! From his laid-back and friendly sales approach (no sales "vulture" here!!!) to his helpfulness during pricing negotiations, it couldn't have be easy! From his laid-back and friendly sales approach (no sales "vulture" here!!!) to his helpfulness during pricing negotiations, it couldn't have been an easier transaction. He got us a great trade-in on my previous car and got us a price we were comfortable with on my certified 2012 Camry. I would highly recommend him to anyone looking for a no pressure buying experience! More
June 18, 2013
Andy was by far the best salesman to work with. I had all the numbers figured out and a xxxx of a deal. Drove 3 hours to pick up my new truck and all I had to do was sign the papers. I can tell Andy is all the numbers figured out and a xxxx of a deal. Drove 3 hours to pick up my new truck and all I had to do was sign the papers. I can tell Andy is a busy man so he set me up with Ed for the test drive and final stuff. No problems whatsoever and easiest haggle process so far. Andy beat USAA's price and some. More
Other Employees Tagged: Ed Lewis
March 24, 2013
I used the TrueCar through USAA and they were great to deal with. Andy Garcia was responsive via both email and phone. They gave me the all the pricing up front. I traveled two hours to go to this deal deal with. Andy Garcia was responsive via both email and phone. They gave me the all the pricing up front. I traveled two hours to go to this dealership because of how responsive they were to my requests. More
January 23, 2013
so far i have been very impressed with the total package of this dealership, the sales team worked with me from the start and we reached that middle ground and we did the deal. we had to wait for a insuranc of this dealership, the sales team worked with me from the start and we reached that middle ground and we did the deal. we had to wait for a insurance check from a vehicle that was total and for my wife to get a day that she can come in and sign the deal also and we appreciated this so much for their understanding of us wanting to make sure we had our ducks in a row for us to get this truck. I would add that when i called they didn't promise me the moon as so many other dealers did and i went to two of them and they didn't even have the truck they said they did, i was really just looking at first but having had a Toyota truck that had over 250 thousand miles on it i was already sold on the product and then reconnected with the dealership that is now Toyota of Dothan, AL we bought it and proud of it. i highly recommend the sales people that i worked with as they went out of their way and was easy to work with. my name is tony and i approve this message. More
Other Employees Tagged: Brian Fears, Chris Kramer , TONY hanners
October 05, 2012
Very pleased with the service I received. All employees worked with me to meet my needs Thanks for helping me work out my purchase of my new Camry. worked with me to meet my needs Thanks for helping me work out my purchase of my new Camry. More
Other Employees Tagged: Chris Kramer


