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Andy Browne
Andy Browne at Bettenhausen FIAT
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Andy Browne

Service Manager

Bettenhausen FIAT

15941 S 94th Ave
Orland Park, IL 60462

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4.5
12 Reviews
4.5

12 Reviews

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12 Reviews of Andy Browne

February 01, 2025

Dealership Rating
Employee Rating

I had a major breakdown at 36,000 miles where the radiator pump got oil throughout the car. They help me get a hold of Jeep and do a Goodwill to help me pay for this. I was out of warranty. More

by HARLEYRUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Chaput , Andrew

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January 03, 2025

Dealership Rating
Employee Rating

Horrible service department, untrustworthy used car dealer. Outright lies and coverup of known issues . Stay away from these guys More

by Jlogerfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Jaber

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Jan 06, 2025

Bettenhausen FIAT responded

Thank you for sharing your feedback. We appreciate your concerns regarding our service department and your experience with Bettenhausen Certified Used Car Mega Store. We take such matters seriously and are committed to transparency and quality. We encourage you to reach out to us directly so we can discuss your experience in more detail and work towards a resolution. Your feedback is important to us, and we want to ensure all our customers have a positive experience. The Bettenhausen Certified Pre-Owned Megastore Team

November 13, 2024

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Employee Rating

Professional, friendly and respectful went out of their way to answer all my questions. Amazing More

by Unity10141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Silva, David Potter

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Nov 15, 2024

Bettenhausen FIAT responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Bettenhausen Certified Used Car Mega Store was professional, friendly, and respectful during your experience. It's our goal to provide exceptional service and ensure all your questions are answered. We appreciate your feedback and look forward to assisting you again in the future! The Bettenhausen Certified Pre-Owned Megastore Team

August 09, 2024

Dealership Rating
Employee Rating

Everyone is courteous and efficient. The dealership is clean and well maintained. I’ve been working with them since I purchased my Jeep in 2015. More

by def890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Chaput

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Aug 12, 2024

Bettenhausen FIAT responded

Thank you for your wonderful review! We truly appreciate your continued support since 2015 and are thrilled to hear that our courteous and efficient team, along with our clean dealership, has made your experience positive. We look forward to assisting you with your Jeep and any future needs at Bettenhausen Certified Used Car Mega Store. Come see us again soon! The Bettenhausen Certified Pre-Owned Megastore Team

November 27, 2023

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Employee Rating

Every employee knows what it takes to build a long term relationship with their customer! More

by Drewsdad24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrea Welsh, Shannon Magurany, Jessica Chaput, Jose Silva, Eric Woodall , Erubiel Esparza, James Ralph

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Nov 29, 2023

Bettenhausen FIAT responded

Hello, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. The Bettenhausen Certified Pre-Owned Megastore Team

September 19, 2023

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Employee Rating

Satisfied with the service and the sales team and the service advisor see you next time More

by Wolicki5
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Sep 22, 2023

Bettenhausen FIAT responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. The Bettenhausen Certified Pre-Owned Megastore Team

September 19, 2023

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Employee Rating

always great service, staff is professional and friendly. I bought multiple vehicles fro this location and only go here for service. More

by mfarrell86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Chaput

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Sep 22, 2023

Bettenhausen FIAT responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. The Bettenhausen Certified Pre-Owned Megastore Team

June 11, 2023

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Employee Rating

Both the service and sales staff are very courteous and knowledgeable. They always go above and beyond to meet your needs. More

by bigcorn120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2023

Bettenhausen FIAT responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Bettenhausen Certified Pre-Owned Megastore Team

May 25, 2023

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Employee Rating

The other dealer ship down the street sent me to this location with less wait time Thank you More

by Jjv5jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2023

Bettenhausen FIAT responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bettenhausen Fiat and Certified Used Car Mega Store, we value our customers and we look forward to seeing you on your next visit. The Bettenhausen Certified Pre-Owned Megastore Team

October 07, 2022

Dealership Rating
Employee Rating

Serviceman was excellent great customer service experience . Excellent experience . Very knowledgeable. Fast. Quick turnaround time More

by Mrsglr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Oct 12, 2022

Bettenhausen FIAT responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience! Bettenhausen Chrysler Dodge Jeep RAM Team

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