Andy Bonilla

called and asked for out the door pricing on a 2023 X4. was assured the price listed was bottom line. arrived at dealer and test drove vehicle sat down to go over numbers and car jumped about $6700!! they was assured the price listed was bottom line. arrived at dealer and test drove vehicle sat down to go over numbers and car jumped about $6700!! they said price listed was with 20% down and their disclaimer states that which is totally false. they are scam artists!! go elsewhere More

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Hi first-time buyer here, and this was honestly one of the WORST experiences I’ve ever had with a dealership. I was interested in a 2022 Mazda3 Hatchback listed for around $18,995. I was excited becaus the WORST experiences I’ve ever had with a dealership. I was interested in a 2022 Mazda3 Hatchback listed for around $18,995. I was excited because it seemed like a great deal. While looking through the photos online, I noticed what looked like dents on the passenger side even though the CarFax was clean. I contacted the dealership before making the drive and specifically asked about it. I was told it was “just a glare” and there were no dents. I asked multiple times for updated photos and never got them. I got left on read. Even though I continued searching elsewhere, this car stayed on my mind, so my boyfriend and I decided to drive there and see it in person. Obviously it was dented. The staff then told us the car was going to the body shop and said to come back the following week once it was repaired. We came back and Andy became our salesperson. He told us the car had JUST gone to the body shop that morning and should be ready by Friday. I gave him my number and he said I’d be the first person he contacted. Friday comes and he texts me saying it’s still in the shop. Fine. Saturday comes, nothing. I texted asking if I could put a deposit down and got ignored. I called the dealership and got transferred to Andy with no answer. Sunday, nothing. Monday was Memorial Day so understandable. Tuesday comes and my boyfriend calls, and they gave him attitude and promised someone would contact me that afternoon. Nothing again. By Wednesday I was honestly frustrated, and just wanted basic communication. I texted AGAIN asking for an update and still got ignored. So I had my friend pretend to be interested in the car, and suddenly they told her to come by at 5 PM because the car was ready and available. Funny enough, Andy texted me literally a minute later saying the car was finally back but there was “another deal” pending. At that point I already felt played. I go in and Andy admits the car had actually been back since Tuesday. We finally go look at it. The car looked fine after repairs, whatever. Then we sit down for numbers. Mind you, the car was originally listed at $18,995. While I was waiting around for updates, they quietly raised it online to $19,995. Then he comes back with financing numbers close to $28,000. I genuinely thought he was joking. There were over $6,000 in dealer fees and add-ons. Around $3k for theft-related add-ons and another huge amount in dealer/doc fees. Absolutely insane. When I reacted shocked, he says, “Well you didn’t even negotiate.” So I said okay, around $21k. He disappears and comes back with around $24,500 acting like he gave me the deal of the century. Then proceeds to tell me someone else supposedly wanted the car for $26k and already had insurance on it. Mind you a new 2022 Mazda 3 hatchback goes for $28,700. The whole experience felt manipulative, exhausting, and incredibly disrespectful especially as a first-time buyer trying to do things responsibly. Bad communication, misleading pricing, hidden fees, and pressure tactics from start to finish. Please do your research before coming here because the advertised price is clearly nowhere near what they actually expect you to pay. More

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Requested OTD for 2023 Kia EV6 RWD—quoted "$18,995 + tax/DMV/doc". Confirmed no LoJack on phone. Revealed as forced add-on in fine print. Refused written honor of quote; suggested manager only. Pattern tax/DMV/doc". Confirmed no LoJack on phone. Revealed as forced add-on in fine print. Refused written honor of quote; suggested manager only. Pattern matches other complaints. More

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Please read and sign carefully before making a purchase they will trick you,there customer service is wack 0 star if possible they will trick you,there customer service is wack 0 star if possible More

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I would give it a 0 star if possible because they are the worst dealership to ever exist. There fees and warranties are all scams. worst dealership to ever exist. There fees and warranties are all scams. More

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Andy, our sales rep was fantastic, honest and helpful. He helped us all the way through the sale and even arranged for shipping the vehicle. I was nervous about some bad reviews but Andy salvaged the dea He helped us all the way through the sale and even arranged for shipping the vehicle. I was nervous about some bad reviews but Andy salvaged the deal and left us very pleased. If you go there, make sure you deal with Andy! More

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