135 Reviews
Write a Review135 Reviews of Andy Acevedo
September 19, 2024
Maurice was great help! Easy drop off, easy pick up. Most definitely recommend working with him! Easy drop off, easy pick up. Most definitely recommend working with him! More
Other Employees Tagged: Maurice "Mo" McQueen
September 01, 2024
Always friendly, quick, and great service. Your service department staffs are kind and very helpful. Thanks for your good service. Your service department staffs are kind and very helpful. Thanks for your good service. More
Other Employees Tagged: Abigail Ramirez
August 29, 2024
Great service advisor. . Mechanic replaced turbo under warranty but forgot to attach cooled line and jammed it in after the fact causing a coolant leak. Been coming for more . Mechanic replaced turbo under warranty but forgot to attach cooled line and jammed it in after the fact causing a coolant leak. Been coming for more then 20 yrs and this stuff is very disappointing. More
August 23, 2024
Came in for a standard oil change. Left with oil leaking after the service. Brought the vehicle back for review and the sales tech said the leak had been there for quite some time, Alt Left with oil leaking after the service. Brought the vehicle back for review and the sales tech said the leak had been there for quite some time, Although they never mentioned it. Andy said he would email me the estimate after I waited for 2 hours to get the vehicle inspected. Never received the estimate, even though I asked for it twice. More
August 17, 2024
The service staff is very good , but the dealership has policies not in the interest of its customers. For instance, when we wanted to purchase a EQS 580 when they began selling them , we were told we wo policies not in the interest of its customers. For instance, when we wanted to purchase a EQS 580 when they began selling them , we were told we would have to pay 20,000 premium over the price from Mercedes factory. So we were forced to look for a dealership that did not charge a premium. So this dealership lost a good potential customer through their greed. I recently had the car detailed , at the dealership. They did a very good job. However the car had a tire that was loosing air . I was told that I had to purchase a new tire regardless of whether it was a simple tire leek. More
Other Employees Tagged: Jesus Soria
August 16, 2024
Great service! They go above and beyond to provide the best service and make it super convenient. I wouldn't take my vehicle anywhere else. They go above and beyond to provide the best service and make it super convenient. I wouldn't take my vehicle anywhere else. More
Other Employees Tagged: Bella Amador
August 16, 2024
they took days to get to my scheduled service, returned it broken (they flushed the coolant system and returned it with a leak in the coolant service), refused to fix it on their dime, offered to have me p it broken (they flushed the coolant system and returned it with a leak in the coolant service), refused to fix it on their dime, offered to have me pay for parts and they pay for service, but when I picked it up they claimed they offered to split the cost which cost me and extra $200+ More
July 17, 2024
Been reaching out to them for some issues but they haven’t contacted me back. haven’t contacted me back. More
Other Employees Tagged: Jose Araujo Suarez, Aaron Avanzado, Joseph Davis, Bella Amador, Peter Do