Andrew Vela
Andrew Vela at Gerald Kia of Matteson
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Andrew Vela

Finance Manager

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.5
53 Reviews
4.5

53 Reviews

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53 Reviews of Andrew Vela

May 19, 2025

Dealership Rating
Employee Rating

Only experienced the service department and was satisfied with their services as well as what they wrote as to what could need work in the future. More

by wheels8827
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Did not have any names other than Chris, who was my service contact

May 19, 2025

Dealership Rating
Employee Rating

Every time I come there they treat me with special care. The customer service person Chris went above the call of duty. That was amazing to me. More

by CHRISSYSNURSERY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shamir Turner , Chris

May 17, 2025

Dealership Rating
Employee Rating

Mary Smith was absolutely excellent! She really went above and beyond and made my car buying experience wonderful More

by Asmith9968
Recommend Dealer
Yes

Other Employees Tagged: Andrew Vela

May 15, 2025

Dealership Rating
Employee Rating

Everyone has good customer service all my needs and concerns were answered thank you so much More

by loyalpresley2022
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 14, 2025

Dealership Rating
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I just bought the car- I need some work to be done- I don’t know how to rate them- but the salesman I bought the car from was very nice- this is my second car I have bought from this dealership- the firs More

by iavanicholas
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orlando

May 13, 2025

Dealership Rating
Employee Rating

Justin was rude disrespectful unprofessional, and didn’t show any concern with my issues to me. I felt like he brushed it off and didn’t give me the help that I needed. More

by lavontakhearon11
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

May 13, 2025

Dealership Rating
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Absolutely amazing work super quick and reliable I will be bring them my vehicle more often More

by johnnybotonakis
Service Price Transparency
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Recommend Dealer
Yes

May 09, 2025

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Had a great experience. Was able to work with some great people to get my car! More

by kylasmetana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Gerald Kia of Matteson and that our team was able to help you find your car. We hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

May 03, 2025

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Employee Rating

Very professional and courteous the service was outstanding and rated top of the line and can't be matched More

by MUTTLEYJACKSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Gerald Kia of Matteson responded

Thank you for your excellent review! We appreciate your kind words about the outstanding service at Gerald Kia of Matteson. It's our goal to provide top-of-the-line experiences for our customers. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

May 03, 2025

Dealership Rating
Employee Rating

Pete was truly amazing. He kept me informed and made sure I understood what was going on with my repair. More

by RICHARDASHMON52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We’re thrilled to hear that Pete assisted you effectively and kept you informed throughout your repair process at Gerald Kia of Matteson. We appreciate your kind words and look forward to helping you again in the future! Sincerely, The Team at Gerald Kia of Matteson

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