Andrew Trombley
Andrew Trombley at NYE Toyota

Andrew Trombley

Service Advisor

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.7
120 Reviews
4.7

120 Reviews

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120 Reviews of Andrew Trombley

October 22, 2025

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Employee Rating

Awesome service department ,timely and very personable people. Comfortable waiting area and no hassle service representatives More

by rammully
Service Price Transparency
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Recommend Dealer
Yes

October 17, 2025

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We were able to schedule maintenance and inspection very promptly. Both were done in a timely fashion. More

by dwhite58
Recommend Dealer
Yes
Oct 22, 2025

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 12, 2025

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Easy, easy, easy! ! I was very comfortable speaking with service people. The waiting area was good for everyone whether you needed just a chair, table for computers, More

by bonnricc
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Recommend Dealer
Yes
Oct 15, 2025

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 01, 2025

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they took the time to explain things to me, it made my experience more comfortable less like a sales pitch More

by woodt520
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Recommend Dealer
Yes
Oct 09, 2025

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 30, 2025

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I came on for transmission lines to be replaced, the job was done efficiently by a tech I trust. More

by Bigfoot
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Recommend Dealer
Yes

Other Employees Tagged: Holly Johnson

Oct 09, 2025

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 25, 2025

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Very personable and helpful. I appreciated his efficiency and knowledgeable feedback. I wish more people were like him when I am at dealership. More

by SEGREVIOUS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Holly Johnson , AJ

Oct 09, 2025

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 25, 2025

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Extremely happy with my experience at Nye Toyota had my Highlander in there for an issue. They contacted me immediately with what the problem was and had my car back to me the next day. More

by solutionsrgs120
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2025

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 24, 2025

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Clean Processing and FIFO with entry and exit is good up front. Obviously I don't see the back of shop Lounge waiting area is pretty okay. Check-in is easy and convenient. More

by CAHSCORR
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Recommend Dealer
Yes

Other Employees Tagged: Katie Soggs

Oct 09, 2025

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 23, 2025

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I have always had good results at Nye, I make the choice to drive farther but I feel it is worthwhile. Andrew was very attentive and he listened to my concerns and addressed them. He also kept me informed More

by CAREADAM60
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2025

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 17, 2025

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Employee Rating

Service department has been excellent for continued vehicle maintenance. Calendar appointments and text updates via email are much appreciated. Andrew is the best. More

by marashfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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