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Andrew Street
Refer Me
27 Reviews
Andrew has worked at Don's Ford for a year as a Sales Consultant. He previously worked in the banking industry for five years, along with customer service based roles for several years before that. He received his Bachelors in Business Administration and Finance from SUNY Polytechnic Institute. Andrew has been working in customer service for over ten years and has the backround to make your car buying experience an easy, quick and enjoyable process. In his spare time, Andrew enjoys golfing, mountain biking, kayaking, and camping. In addition he likes to keep up on current events, motor trends, auto stock markets and study the newest and best auto technology. If you are looking for an enjoyable car buying experience stop into Dons Ford on Horatio St and ask for Andrew Street!
Read moreDealership Experience
6 yrs, 8 mos
Specialties & Trainings
Ford Sales Consultant Certified
27 Reviews
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27 Reviews of Andrew Street
Verified Customer
November 12, 2024
Contacted Dons Ford for a 2023 Ram 1500. I was very upfront that the truck was for my cousin and her finance. I explained that I would be helping them with the transaction since their Englis I was very upfront that the truck was for my cousin and her finance. I explained that I would be helping them with the transaction since their English wasn’t the greatest. I was dealing with Michael Ferreira who told me that the truck was cherry so I asked him to send me a pic of the original window sticker and a walk around video of the tuck. I noticed that the truck was imported from Canada and that there was a large rock chip in the front bumper. I asked Mike if we were going to have any emission/registration issues since they live in California? He confirmed that they wouldn’t and after some back and forth Mike offered us $1500 off so we left a deposit and started the financing process. My cousin didn’t have the best credit so she decided to put the truck in her fiancés name. He has A1 credit and a very good debt to income ratio. We went with the dealerships financing and Mike came back with a 9.55% APR (which was high) but they agreed to it anyhow. The plan was to refinance the truck once the truck was in California. Everything seemed to be going as planned until the next day we got a text from Mike saying that they couldn’t sell us the truck because it wouldn’t pass CA emissions and that they were going to refund our deposit. I called Mike immediately, no answer. I called him again no answer. I texted him to please call us. He responded with a picture of the refund. I called the dealership directly and was finally able to get ahold of him. I asked Mike what happened since he confirmed that we wouldn’t have emission issues before we started the deal. I reiterated to him that we didn’t want to run credit and leave a deposit for this truck if it wasn’t eligible to be shipped to CA. Furthermore we didn’t want my cousins personal and sensitive information in the hands of any dealership unless it was to close a deal. He said “he’s just a sales associate” and to take it up with a manager. He was going to have one call us, which I knew was xx. I called the dealership over the next two days and left messages for managers Alan and Andrew. I didn’t get a call back so I tried again. Finally I was able to reach Andrew who greeted me with a “what do you want” attitude. He was already familiar with the deal and confirmed that the truck wouldn’t pass emissions so I asked for proof. He then switched subjects and said that my cousin didn’t get approved for the loan which was xx since we have text proof from Mike that they were approved for a 9.55% rate. Plus we got confirmation from the bank rep over the phone. I told Andrew that it sounds like someone came in and offered him more money for the truck and being that they have our deposit and ran my cousins credit, it would be very unethical and unprofessional to sell it under our noses. His response was “and?”…. That was his response lol. I told him ok I see where this is going and to look out for my review and he said “and?” This guy is immature and a child and has no idea how to treat customers. This dealership is as slimy as they come. Don’t believe me? Check their yelp reviews. Stay far away from these crooks!!! More
by Cee.dee74
Other Employees Tagged: Mike Ferreira- said Alan and Andrew were managers
November 10, 2024
I really enjoy employing the valet program picking up my vehicle and returning it after the service is completed, vehicle and returning it after the service is completed, More
by FASNYDAVID
Other Employees Tagged: John Mazza , Salesman Matt potasiewicz
November 09, 2024
Scott Risucci was extremely easy to do business with. He knew my needs and wants. Was very receptive to make the deal, price wise. Pleasure to do the transaction with Don's. He knew my needs and wants. Was very receptive to make the deal, price wise. Pleasure to do the transaction with Don's. More
by CANCONA55
Other Employees Tagged: Scott Risucci
November 03, 2024
As far of sales our person great. 1st one not great but repair on car poor part is in a week ago but no loaner car yet at a dealership? This has put me from a positive experience to m 1st one not great but repair on car poor part is in a week ago but no loaner car yet at a dealership? This has put me from a positive experience to moving to negative one. I will say my sales person is still doing a great job..My car is not getting worst and needs attention. The other issue there is no info on the oil change on the car so I have no idea when or what is being used in the vehicle. I would like your feedback on this survey. Now that it is cold out the driver seat does not get hot. Let's get back to your salesman I was trying to talk to a person at dealership and got no response from him. When we finally got to get a person it was Jim who help us and again still helping. You should have your sale people model after him. More
by JGTHOMAS333
Other Employees Tagged: Scott Risucci, James Marino
November 01, 2024
John kept me informed all the way and made it easy ! good good good good good good good good More
by JOHNSTONSAUTOBODY
Other Employees Tagged: Scott Risucci, James Marino, Chris Vella, John Mazza
October 16, 2024
2023 Subaru Crosstrek and in 2024 didn't cover rotors under warranty. feel they should have been covered along with brake pads under warranty. feel they should have been covered along with brake pads More
by BUTCH7265
Other Employees Tagged: Scott Risucci, James Marino, Chris Vella, John Mazza
October 05, 2024
I love dealing with jim, have dealt with him for many years now. He's the best! Everything went very smoothly and I'm very happy and will definitely stay with Don's Ford years now. He's the best! Everything went very smoothly and I'm very happy and will definitely stay with Don's Ford More
by DEELYNCH123
Other Employees Tagged: James Marino
October 04, 2024
Great experience. Helpful sales department and service department. Answer all questions. Would refer friends and family. Helpful sales department and service department. Answer all questions. Would refer friends and family. More
by BRAUER5
Other Employees Tagged: Chris Vella
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