Andrew Street

Very helpful in the buying and transferring of my vehicle to Dallas, Tx. And Nice to Dallas, Tx. And Nice More

by timika.sims Verified Customer Verified Customer

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All the advisor are great! ! I will not go anywhere else for service!! Pick up and delivery service was super easy and convenient ! I will not go anywhere else for service!! Pick up and delivery service was super easy and convenient More

by VINCENTGONZALEZ Verified Customer Verified Customer

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Dave the service person was excellent. He scheduled a time convenient for me, was knowledgeable, courteous and flexible. He scheduled a time convenient for me, was knowledgeable, courteous and flexible. More

by MIKERKING Verified Customer Verified Customer

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Very effective in helping to sort complexities of truck systems. Jim is a real pro making the entire process enjoyable. systems. Jim is a real pro making the entire process enjoyable. More

by ASE1 Verified Customer Verified Customer

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Jim Marino is a great salesmen. I and my family have purchased numerous vehicles from Jim over the years. He is always a pleasure to work with, no pressure and honest. I and my family have purchased numerous vehicles from Jim over the years. He is always a pleasure to work with, no pressure and honest. More

by CMANNINO Verified Customer Verified Customer

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Scott and the staff made purchasing this vehicle a great experience. We found the vehicle we wanted at a very fair price. I would definitely recommend and look forward to being a returning customer. experience. We found the vehicle we wanted at a very fair price. I would definitely recommend and look forward to being a returning customer. More

by SCOTTI215 Verified Customer Verified Customer

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Satisfied satisfied satisfied satisfied very happy with the service everyone was very nice and helpful the service everyone was very nice and helpful More

by DMEWYMAN Verified Customer Verified Customer

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Easy to deal with will definitely be back ! Paperwork and finance fast and easy as can be . Paperwork and finance fast and easy as can be . More

by KRATZYS Verified Customer Verified Customer

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Contacted Dons Ford for a 2023 Ram 1500. I was very upfront that the truck was for my cousin and her finance. I explained that I would be helping them with the transaction since their Englis I was very upfront that the truck was for my cousin and her finance. I explained that I would be helping them with the transaction since their English wasn’t the greatest. I was dealing with Michael Ferreira who told me that the truck was cherry so I asked him to send me a pic of the original window sticker and a walk around video of the tuck. I noticed that the truck was imported from Canada and that there was a large rock chip in the front bumper. I asked Mike if we were going to have any emission/registration issues since they live in California? He confirmed that they wouldn’t and after some back and forth Mike offered us $1500 off so we left a deposit and started the financing process.  My cousin didn’t have the best credit so she decided to put the truck in her fiancés name. He has A1 credit and a very good debt to income ratio. We went with the dealerships financing and Mike came back with a 9.55% APR (which was high) but they agreed to it anyhow. The plan was to refinance the truck once the truck was in California.  Everything seemed to be going as planned until the next day we got a text from Mike saying that they couldn’t sell us the truck because it wouldn’t pass CA emissions and that they were going to refund our deposit. I called Mike immediately, no answer. I called him again no answer. I texted him to please call us. He responded with a picture of the refund. I called the dealership  directly and was finally able to get ahold of him.  I asked Mike what happened since he confirmed that we wouldn’t have emission issues before we started the deal. I reiterated to him that we didn’t want to run credit and leave a deposit for this truck if it wasn’t eligible to be shipped to CA. Furthermore we didn’t want my cousins personal and sensitive information in the hands of any dealership unless it was to close a deal.  He said “he’s just a sales associate” and to take it up with a manager. He was going to have one call us, which I knew was xx. I called the dealership over the next two days and left messages for managers Alan and Andrew. I didn’t get a call back so I tried again. Finally I was able to reach Andrew who greeted me with a “what do you want” attitude. He was already familiar with the deal and confirmed that the truck wouldn’t pass emissions so I asked for proof. He then switched subjects and said that my cousin didn’t get approved for the loan which was xx since we have text proof from Mike that they were approved for a 9.55% rate. Plus we got confirmation from the bank rep over the phone. I told Andrew that it sounds like someone came in and offered him more money for the truck and being that they have our deposit and ran my cousins credit, it would be very unethical and unprofessional to sell it under our noses. His response was “and?”…. That was his response lol. I told him ok I see where this is going and to look out for my review and he said “and?” This guy is immature and a child and has no idea how to treat customers. This dealership is as slimy as they come. Don’t believe me? Check their yelp reviews. Stay far away from these crooks!!! More

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I really enjoy employing the valet program picking up my vehicle and returning it after the service is completed, vehicle and returning it after the service is completed, More

by FASNYDAVID Verified Customer Verified Customer

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