Andrew Saenz

Shane was wonderful as always, very calm and lets you make your own decision I really enjoy dealing with him and he will be the last salesman I ever deal with hopefully! As for Galleria it is amazing and make your own decision I really enjoy dealing with him and he will be the last salesman I ever deal with hopefully! As for Galleria it is amazing and one of the nicest and most up to date dealerships I have ever seen, very comfortable feeling once you walk in the door! This place is by far my favorite dealership to visit weather it’s to buy a new vehicle or get one serviced, I have stopped by several times just to look around. Never met a single person who wasn’t hospitable and very kind. I don’t know how it got this way but I sure hope it stays this way. I have had horrible experiences with other BMW dealerships but never here it is the best! Thanks everyone for another wonderful experience in purchasing a new BMW More

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I am impressed with the professionalism and quality of service provided during my appointment yesterday. ANDREW SAENZ advised me during my appointment and was professional, friendly and attentive, and t service provided during my appointment yesterday. ANDREW SAENZ advised me during my appointment and was professional, friendly and attentive, and the service staff video explained the required repairs and maintenance clearly, which made me feel confident in the work being done. I also appreciated the timely completion of the service, as I did not have to stay long. Overall, I am satisfied with the service and will definitely consider returning for future maintenance needs and working with Andrew again. Thank you for your attention to detail and for providing a positive experience. More

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It’s always a pleasure to visit Galleria BMW. The professionalism and attention to detail is top class. Andrew went out of his way to make sure everything was taken care of. The service here matc The professionalism and attention to detail is top class. Andrew went out of his way to make sure everything was taken care of. The service here matches the experience of driving a BMW. More

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Love this service dept. They are all about customer service. They take care of everything your car needs including cleaning your car. Highly recommend! They are all about customer service. They take care of everything your car needs including cleaning your car. Highly recommend! More

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Great dealership! 2nd vehicle purchased from here and sales and service departments are excellent. Would highly recommend 2nd vehicle purchased from here and sales and service departments are excellent. Would highly recommend More

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Galleria BMW was attended to our needs and repaired the problem that we had with our car in a timely fashion. Very professional And attentive. Thank you. problem that we had with our car in a timely fashion. Very professional And attentive. Thank you. More

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The service department is friendly, professional, and completed the service to my car in a timely manner. completed the service to my car in a timely manner. More

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friendly knowledgeable trustworthy reliable and it helps knowing people that work in service will always be there for you knowing people that work in service will always be there for you More

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The customer service is always wonderful. The process is stress free. There are a variety of vehicle selections. I love the service advisor they are very personable. The process is stress free. There are a variety of vehicle selections. I love the service advisor they are very personable. More

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Always a delightful experience. Clean, fast and friendly! Will return with no reservations. Great job Clean, fast and friendly! Will return with no reservations. Great job More

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