Andrew Saenz
Andrew Saenz at Galleria BMW
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Andrew Saenz

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
91 Reviews
4.9

91 Reviews

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91 Reviews of Andrew Saenz

November 21, 2024

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Employee Rating

I am impressed with the professionalism and quality of service provided during my appointment yesterday. ANDREW SAENZ advised me during my appointment and was professional, friendly and attentive, and t More

by MosesME
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dylan (I think that’s what the video said)

Nov 22, 2024

Galleria BMW responded

MosesME, We are so pleased to hear that you were satisfied and impressed with the professionalism and quality of service that you received from our dealership, with the help of Andrew of course! Thank you so much for taking the time to share your experience with us. We are so grateful to have you as part of our Galleria BMW family. If there's anything else that we can assist you with in the future, please do not hesitate to reach out to us. We are always here to help!

October 08, 2024

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It’s always a pleasure to visit Galleria BMW. The professionalism and attention to detail is top class. Andrew went out of his way to make sure everything was taken care of. The service here matc More

by Todd
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2024

Galleria BMW responded

Thank you so much for sharing this, Todd! We are so pleased to hear that you always have a professional, attentive, and overall great experience with Andrew and our dealership. If there is anything else that we can assist you with, please do not hesitate to reach out to us! We really appreciate you.

October 06, 2024

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Love this service dept. They are all about customer service. They take care of everything your car needs including cleaning your car. Highly recommend! More

by sonyak
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert, Chris Veninga

Oct 07, 2024

Galleria BMW responded

Sonyak, thank you so much for your recommendation and kind words. We are so pleased to hear that we were able to take care of everything you needed. We hope to continue to work with you in the future, and we really appreciate your business and trust!

September 20, 2024

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Great dealership! 2nd vehicle purchased from here and sales and service departments are excellent. Would highly recommend More

by Jlandry
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Billy Herbert , Cody Bowman, Ryan Light

Sep 23, 2024

Galleria BMW responded

Thank you so much for your repeated business and kind words, Jlandry! We really appreciate your recommendation, and we hope to continue to provide you with great experiences in the future!!

September 12, 2024

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Galleria BMW was attended to our needs and repaired the problem that we had with our car in a timely fashion. Very professional And attentive. Thank you. More

by scott
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2024

Galleria BMW responded

Scott, Thank you so much for sharing! We are so pleased to hear that we were able to attend to your needs and repair the problem in a timely and professional fashion! Thank you very much for trusting us with your business! We really appreciate you!

August 10, 2024

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The service department is friendly, professional, and completed the service to my car in a timely manner. More

by JJ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert, Chris Veninga

Aug 13, 2024

Galleria BMW responded

JJ, We are so pleased to hear that you had a friendly, professional, and timely experience with our service department. Thank you so much for trusting us with your vehicle. We hope to work with you again in the future!

August 04, 2024

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friendly knowledgeable trustworthy reliable and it helps knowing people that work in service will always be there for you More

by samdestin1
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Recommend Dealer
Yes
Aug 06, 2024

Galleria BMW responded

Thanks so very much for the great review and for your kind words. We will always be here when you need us.

July 28, 2024

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Employee Rating

The customer service is always wonderful. The process is stress free. There are a variety of vehicle selections. I love the service advisor they are very personable. More

by renee.cambrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Billy Herbert

Aug 01, 2024

Galleria BMW responded

Never any stress here. That would not be fun. We truly love what we do and are so happy when we hear back from our clients. Please know that if you need anything just give us a buzz. Thanks for your trust and the great 5 star review.

July 23, 2024

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Always a delightful experience. Clean, fast and friendly! Will return with no reservations. Great job More

by wcstentz
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Recommend Dealer
Yes
Jul 24, 2024

Galleria BMW responded

Thank you so much for your business and thank you for the great We love to hear when our clients enjoy their experience at Galleria BMW. Thank you for sharing.

July 21, 2024

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Employee Rating

Great Service —diagnose, repair, video work, comfortable & clean waiting area, BMW genius support, Above & Beyond!! More

by patricia.moseley
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Bryan Lite 5 stars!!

Jul 22, 2024

Galleria BMW responded

Above and beyond is exactly the way we want to do business. Our customers deserve the best every time. Thank you so much for the great review.

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