Andrew Palencia
Andrew Palencia at Longo Toyota of Prosper

Andrew Palencia

Parts Manager

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

Contact Me
5.0
11 Reviews

Outside of work, I enjoy soccer, basketball along with off-roading and camping with my family.

Dealership Experience

3 yrs, 7 mos

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

11 Reviews

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11 Reviews of Andrew Palencia

July 15, 2025

Dealership Rating
Employee Rating

Doug is always a pleasure to work with. He and the master mechanics work together to provide the best service solution for my vehicles in as short a time as possible. More

by jgmac68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Ranzer, Lawrence Caudillo

Jul 15, 2025

Longo Toyota of Prosper responded

We're delighted to read of the caring attention provided by Doug @ Longo Toyota of Prosper, we're humbled to have been selected to handle your auto care needs. Make it a great day and please hurry back

June 22, 2025

Dealership Rating
Employee Rating

Kenneth James, Cameron and Seth are friendly courteous and respectful. They represent an extraordinary Team which is managed by Daniel, David, Billy, Andrew and Preston. Each Team member makes it their m More

by Chris.harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Longo Toyota of Prosper responded

Thank you for your kind words and recognition of our team! We’re so proud to hear that Kenneth, Cameron, and Seth provided you with a friendly, courteous, and respectful experience. It’s also wonderful to see our management team acknowledged for their leadership and dedication. At Longo, our goal is always to provide exceptional service to every guest, and your feedback truly means a lot to all of us. Thank you again!

Jun 23, 2025

Chris.harry responded

Kenneth James, Cameron and Seth are Team Service Advisors. They work together and provide exceptional service. Daniel, David, Billy, Andrew, and Preston are part of the Management Team and are always willing to speak to guests about any concerns. Longo Toyota Of Prosper is the only dealership where I purchase a new Toyota or bring one for service. Thank you

April 25, 2025

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Employee Rating

***Edited**I’ve been coming here for over 5 years now, and the service has been CONSISTENTLY OUTSTANDING!! Huge thanks to Kenneth James for his professionalism and care, and to the technicians at Longo To More

by Sandi D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth James , Master Technicians!

Apr 25, 2025

Longo Toyota of Prosper responded

We truly appreciate your continued loyalty over the past five years—it means a lot to us. We're so glad to hear that Kenneth and our service team have consistently delivered the outstanding experience you deserve. From professional care to precise, reliable work and top-notch detailing, it’s great to know our efforts are making a difference. Team Longo Toyota of Prosper

July 04, 2024

Dealership Rating
Employee Rating

I’ve come in for service a few times now on both of my vehicles. Longo Toyota has treated me well each time. It’s more expensive to get the work I need done versus going to a local shop, but at least it’s More

by AMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Ranzer

Jul 05, 2024

Longo Toyota of Prosper responded

We're happy to help you keep your Toyota in tip-top condition using only OEM parts vs after-market. We're humbled to serve you AMP and we look forward to seeing you in the future.

August 23, 2023

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Employee Rating

Was a great experience and Harrison was an excellent Salesman! Seemed very organized and clean! More

by Ddaniel49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harrison Murphey

Aug 23, 2023

Longo Toyota of Prosper responded

We never want you going anywhere else but Longo Toyota of Prosper and happy your visit went well with Harrison and the sales team - We're honored to serve you

July 12, 2023

Dealership Rating
Employee Rating

Fantastic! ! "Weston" is the best & he has helped me since 2019 when I bought my Rave 4! Longo is excellent for maintenance & Purchasing a Toyota ...wonderful More

by Clyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Clyde responded

Excellent Company! I bought my first car from Longo in 2019! Every employee from Sales. Service & maintenance departments are professional, courteous, very helpful and friendly!! I have bought new cars from many dealerships in the past, but never had as "positive experience" in buying a car as I have with Longo Toyota including the continued required service/maintenance!! Weston & Billy have taken excellent care of me & my Toyota Rave 4 since 2019! I highly recommend Longo for new purchases and maintenance ...I can't imagine going to any other dealership!

December 28, 2022

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Employee Rating

Excellent Service in minimum time Competent staff and good communication Neat and clean environment. Availability of parts More

by Kashif
Recommend Dealer
Yes

Other Employees Tagged: Doug Ranzer, Daniel Sanchez , Cecilia Kaldawi, Dean Maiden

Dec 28, 2022

Longo Toyota of Prosper responded

Thank you Kashif for the shout out on DealerRater and we're honored to have earned your business - Happy New Year!

August 20, 2022

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Dealership was very professional and Courteous. The work was done in a very timely manner. More

by hwaynestevens10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Uribe, Weston Wallace

Aug 22, 2022

Longo Toyota of Prosper responded

Thank you for the shout out and delighted to read of the caring attention the team provided @ Longo Toyota of Prosper

August 05, 2022

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Employee Rating

My experience was good from the employees to the service I would recommend to my friends More

by Marvanderson1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Araujo, Doug Ranzer

Aug 08, 2022

Longo Toyota of Prosper responded

What a great way to start our week @ Longo Toyota of Prosper - Thank you for the kind posting and entrusting the team. Make it a great day and hurry back

July 10, 2022

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Employee Rating

I like the fast service and the kindness of the people that work there Real professionals More

by noev69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Araujo, Kary Loefler , Dean Maiden

Jul 11, 2022

Longo Toyota of Prosper responded

Thank you so much for the kind posting on DealerRater - Team Longo

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