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Andrew Morey
Andrew Morey at Honolulu GMC Cadillac
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Andrew Morey

Sales Professional

Honolulu GMC Cadillac

2945 N Nimitz Hwy
Honolulu, HI 96819

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4.8
64 Reviews
4.8

64 Reviews

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64 Reviews of Andrew Morey

February 01, 2025

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Employee Rating

Dante was knowledgeable and amazing. We appreciate his positive attitude and professionalism. Dante helped us trust GMC again after the last vehicle we got from there in 2019. More

by LINAMATAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas, Dante Jovenal

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January 31, 2025

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Employee Rating

The salesperson Donte and Andrew were awesome n very knowledgeable n kind.. Thumbs up to you both... More

by LINAMATAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenn Turner, Dante Jovenal

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Feb 01, 2025

Honolulu GMC Cadillac responded

All of us at Honolulu Buick GMC Cadillac are happy to see this wonderful feedback! Thank you!

January 27, 2025

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Employee Rating

Got me in and out without any issues. Came in for a recall and car runs smooth. More

by AKMSFRA
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Ahlo, Herman Teves, Jr., Kalai Mukawa, Jeff Lee, Theresa Karas, Jenn Turner, Jeff Huang, Dante Jovenal, Nick Nakama

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Jan 27, 2025

Honolulu GMC Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 11, 2025

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Employee Rating

Excellent service, clean environment, friendly staff, a lot of choices, easy, but monthly payment was too high, it could do better to lower the payment More

by RoyAnub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas , Akira Wood, KoOlina Babe Anub

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Jan 13, 2025

Honolulu GMC Cadillac responded

Thanks for your feedback on your recent visit to Honolulu GMC Cadillac. We appreciate your business and hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 01, 2025

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Employee Rating

Customer service was very professional polite, courteous, and treated me as a family with respect and honor as a Veteran. More

by ARMYMEDIC222008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas, Jenn Turner, Dante Jovenal, Nick Nakama , O’okina Anub

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Jan 02, 2025

Honolulu GMC Cadillac responded

Thank you for sharing your experience with us! We're honored to have provided a respectful and courteous service at Honolulu Buick GMC Cadillac. We appreciate your support and look forward to serving you again in the future!

December 31, 2024

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Employee Rating

The whole staff was professional courteous, polite and professional . treated me with respect and as a veteran with honor. More

by ARMYMEDIC222008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal , O’okina Anub (customer Service)

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Dec 31, 2024

Honolulu GMC Cadillac responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Honolulu Buick GMC Cadillac treated you with the respect and honor you deserve. We appreciate your service and look forward to assisting you again in the future!

December 27, 2024

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Employee Rating

No communication. Won't answer phones. Car had been in and out of service for 2 months with no update. More

by IMATEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kalai Mukawa, Theresa Karas, Jeff Huang

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Dec 31, 2024

Honolulu GMC Cadillac responded

I regret to hear about the lack of communication and extended service time you've experienced. This is not the level of service we strive for, and I apologize for any frustration caused. Please reach out at your earliest convenience so we can address this situation promptly. Thank you, Justen Chilcoat - General Manager

December 24, 2024

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Employee Rating

I spent 120 k on a truck that has multiple issues, no warranty options to fix because i was some how conned into thinking Big Island Chevrolet would cover warranty issues on my truck. As soon as sale was More

by FOONF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Dec 24, 2024

Honolulu GMC Cadillac responded

Hi FOONF, I'm sorry to hear about your issues with your vehicle and Big Island Chevrolet. I know it vehicle issues can be frustrating, but "bait and switch" and "criminal" mean completely different things than what you are representing. Please contact me so we can help get your vehicle back on the road! Thank you, Justen Chilcoat General Manager

Dec 24, 2024

FOONF responded

Its frustrating to have been assured that my purchase would be protected even though i live on another island and then have a multitude of issues that cannot be addressed because a company just decides to not be qualified anymore to work on my vehicle. There were no options given, no different avenues. Just a “ sorry we are not qualified” after i called deluz Chevy in hilo Even though they told me back in July 2024 that the definitely can work on my truck. Now im stuck with a leaking roof truck with multiple bad sensors and recalls that nobody will work on. Even private mechanics will not touch this truck. My fault for buying a first year production vehicle i guess. I am not a happy customer. And after the no responses after my calls for help make it evident im not gonna het any help, just some more promises. Not sure where to go from here. I honestly feel like i was tricked by multiple agencies to spend $120k on a product that they knew they wouldnt have to deal with because i live on another island. Money as i feel now is down the drain.

December 02, 2024

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Employee Rating

I would definitely recommend this dealership. I had a great experience and would would buy another vehicle from them. More

by JASONCS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dante Jovenal

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Dec 02, 2024

Honolulu GMC Cadillac responded

Hi Jason, we're happy to hear about your positive experience here at Honolulu Buick GMC Cadillac! Thank you for recommending us and we look forward to assisting you with any future vehicle needs!

November 29, 2024

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Employee Rating

The people are professional and nice to work with but the lack of communication and long waiting period for my car to ship is unacceptable. More

by FWTURRI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theresa Karas, Nick Nakama

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Nov 29, 2024

Honolulu GMC Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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