Andrew Lucas
Andrew Lucas at Marianna Chevrolet GMC

Andrew Lucas

Sales Manager

Marianna Chevrolet GMC

4204 W Lafayette St
Marianna, FL 32446

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4.7
29 Reviews

Dealership Experience

1 yr, 11 mos

4.7

29 Reviews

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29 Reviews of Andrew Lucas

January 29, 2026

Dealership Rating
Employee Rating

Everything went great, your staff was very courteous, prompt, and helpful. I would recommend your dealership to friends whenever given the chance. More

by PSALMS8V15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiffaney Powell, Andrew White, Mark Carter , Robert Major, Chance Renfroe

Jan 29, 2026

Marianna Chevrolet GMC responded

Thank you for your kind feedback. We’re glad to hear everything went great and that our staff was courteous, prompt, and helpful. We truly appreciate your recommendation and your trust in our dealership.

January 27, 2026

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Employee Rating

Beth was awesome and very helpful in our decision. Also the no pressure sales. Great! More

by rocket-rob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Bell, Beth Beasley , Chance Renfroe

Jan 28, 2026

Marianna Chevrolet GMC responded

Thank you for your kind feedback. We’re glad to hear Beth was awesome, helpful, and made the process comfortable with a no-pressure approach. We truly appreciate your trust in us.

December 10, 2025

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Was satisfied with the experience, second vehicle that we bought in a year good service More

by cw5drconrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tiffaney Powell, Charlie Toole

Dec 15, 2025

Marianna Chevrolet GMC responded

We’re glad to hear you were satisfied with your experience, and it really means a lot that you chose us again for your second vehicle this year. Earning repeat business is the best compliment we can receive, and we appreciate the trust you place in our team.

November 06, 2025

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Every body was a tremendous help from sales to financing. Great dealer will definitely get my business in the future. Thank for my trail boss I love it More

by jccch1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bell , Landon Pippen, Chance Renfroe

Nov 09, 2025

Marianna Chevrolet GMC responded

We’re thrilled to hear you love your new Trail Boss! Our team works hard to make the entire process smooth from sales to financing, and it’s great to know you felt well taken care of. Enjoy the ride—we’ll be here when you’re ready for your next visit!

October 31, 2025

Dealership Rating
Employee Rating

Mark Bell took great care of us. Getting me Tahoe I wanted. This was the smoothest purchase we ever made. Thanks again Mark. More

by CUMBIEMICHELLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bell, Charlie Toole

Nov 09, 2025

Marianna Chevrolet GMC responded

We’re thrilled to hear Mark made your Tahoe purchase such a smooth and enjoyable experience! It’s wonderful knowing you found exactly what you wanted—thanks for choosing us!

September 26, 2025

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Employee Rating

Kept changing cash done payment. Started at 500 ended up being 1200. Had car 2 months and exhaust bolt broke. Original est 366 dollars. Final cost 438 dollars. 165 dollar diagnostic More

by johnnywalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael John Mitchell, Andrew White , Robert Major five star sales department

Sep 27, 2025

Marianna Chevrolet GMC responded

Mr. Walker, I apologize no one has reached back out to get this resolved, and the reason for that was the last message you gave us about going into the hospital, so we did not want to disturb you. We you feel up to it please stop on by and we will gladly reimburse you the diagnosis fee.

September 08, 2025

Dealership Rating
Employee Rating

I will not recommend this dealership to anyone. Was told by phone that they needed 500 dollars down to close the deal. Made an appointment for the next morning to sign the paperwork. When we arrive More

by johnnywalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andrew White , Robert Major

Sep 12, 2025

Marianna Chevrolet GMC responded

We’re sorry for the experience you described—especially the change in the down payment, the warranty confusion, and the difference between the verbal estimate and final bill. That’s not the standard we aim for, and we want to review the communication and charges in detail. Please call our General Manager, Michael John, at 850-394-9337 so we can look into your paperwork, warranty coverage, and the diagnostic fee and work toward a resolution.

Sep 24, 2025

johnnywalker responded

Dear Mr John, Sorry I have not responded to message before now. I have Parkinson's Disease and it has gotten worse plus I have a very bad heart and right now I'm going back in for another heart Cath. As far as the down payment that can be verified by Robert Majors the salesman. By the way has worked tirelessly through the whole ordeal. He is fantastic. Now the repairs, I feel you should be able to charge a fee to diagnose a car problem. However 165 dollars is ridiculous for 5 minutes to tell I have an exhaust leak and would cost over one thousand dollars. We received no written est. Adviced him we didn't have that kind of money especially since we had to come up with an additional 700 dollars for the down payment. They could replace the broken bolt for 366 dollars That included parts and labor for 2 hours. Told him to proceed with said repairs. 40 minutes later he told the car was complete. Really, 2 hrs for 40 minutes work. I checked my watch so I'd know when to return but decided to stay. You want to make we happy Reimburse me 165 dollar diagnostic fee I wasn't told about when we went pay the bill. We were expecting 366 and was now 443.17. I objected, was given a military discount of 44.99. And when I asked the service advisor about the diagnostic charge and shop supplies he said that's just how we do it here. At that point I had had enough and walked out. Sincerely Johnny Walker

September 07, 2025

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Everyone goes out of their way to help us. I have been treated so nice and all of the employees reached out to help me. More

by ABRUNSON4J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael John Mitchell, Victoria Jakelsky, Josh Burbank, Charlie Toole, Andrew White , Rafael Benitez-Gomez, Chance Renfroe, LeeAnn Vargo

Sep 12, 2025

Marianna Chevrolet GMC responded

We’re so glad to hear our team has made you feel cared for and supported. It means a lot to know everyone went out of their way to help—thank you for sharing your experience!

September 03, 2025

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Your dealership went above and beyond in every way to assist us in our buying experience. I am very grateful and appreciative! More

by sue30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Toole , Robert Major

Sep 04, 2025

Marianna Chevrolet GMC responded

We’re thrilled to hear that! Our team works hard to make the buying experience smooth and enjoyable, and it means so much to know we went above and beyond for you. Enjoy your new ride!

August 30, 2025

Dealership Rating
Employee Rating

Robert was very friendly and attentive. He walked me through very step if the process professionally More

by campy314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Toole , Robert Major

Sep 01, 2025

Marianna Chevrolet GMC responded

We’re glad to hear Robert made the process smooth and professional for you. His attentive approach is exactly what we strive for—thank you for sharing your experience!

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