Andrew "JB" Brown

I was surprised that I was able to get the oil and filter change done in less that one hour. I was treated with consideration and all my questions were answered by the professional staff. I have always had change done in less that one hour. I was treated with consideration and all my questions were answered by the professional staff. I have always had my oil changes done at Gates Chevy World since my first Chevy Malibu in 2009. I now have my 3rd Malibu and have always been satisfied with the product and service provided at Gates. More

by lipinki20 Verified Customer Verified Customer

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Very knowledgeable & believes the customer comes first! I love how clean the service department & garages are! John J. & the other JB. next to him are great guys! They make it less painful when you writ I love how clean the service department & garages are! John J. & the other JB. next to him are great guys! They make it less painful when you write the check! 🙃 More

by rcpreacher Verified Customer Verified Customer

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Been here several times for warranty work and have nothing but trouble.... dirty headliner i had to clean, back up camera with a pinched wire from poor install, sayinf my truck will be done and got th nothing but trouble.... dirty headliner i had to clean, back up camera with a pinched wire from poor install, sayinf my truck will be done and got there to find out its still ripped apart More

by jL Verified Customer Verified Customer

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This dealership is extremely efficient but prices often extremely high. There are times when convenience outweighs the cost. extremely high. There are times when convenience outweighs the cost. More

by OTISHALL1970 Verified Customer Verified Customer

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Able to get my Trailblazer in and analyzed quickly. Service Department works well together. They explained the issues in a way that I can understand. Service Department works well together. They explained the issues in a way that I can understand. More

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Convenient, prompt and professional dealership with good customer service. JB my service advisor was knowledgeable, helpful, courteous and kept me informed during the process of my car repair and service. I customer service. JB my service advisor was knowledgeable, helpful, courteous and kept me informed during the process of my car repair and service. I will continue to bring my vehicle to this dealership. More

by eronbulggc1 Verified Customer Verified Customer

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Service was good. Chargef the accurate price that I was quoted. Finished work in a timely manner. Chargef the accurate price that I was quoted. Finished work in a timely manner. More

by wyatt.benj Verified Customer Verified Customer

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JB and the team did a stellar job in diagnosing and fixing the problems on my Suburban. Very satisfied with the work and turnaround of the fix as well. fixing the problems on my Suburban. Very satisfied with the work and turnaround of the fix as well. More

by George B Verified Customer Verified Customer

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They forgot to order my parts. I had to pay to have them overnighted! I had to show them how to put a brake pad in a brake caliper. Been bringing 2 corvettes here for the past 20 y I had to pay to have them overnighted! I had to show them how to put a brake pad in a brake caliper. Been bringing 2 corvettes here for the past 20 years. I wont be back if I can help it. More

by rowe3320 Verified Customer Verified Customer

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JB is my go to guy for my car needs. THANKS so much and to all the tech. You are appreciated 👍 THANKS so much and to all the tech. You are appreciated 👍 More

by ejoan2214 Verified Customer Verified Customer

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