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Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton
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Andrew Horne

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
134 Reviews

Dealership Experience

20 yrs, 2 mos

Industry Experience

30 yrs, 2 mos

Languages Spoken

English English

4.9

134 Reviews

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134 Reviews of Andrew Horne

February 17, 2025

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Employee Rating

Pleasant experience. Andy made the process easy. The communication while it was in service was exceptional. More

by rjrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 08, 2024

Dealership Rating
Employee Rating

I feel that my service was completed in a very timely, professional, and correct manner. I am always satisfied with Mercedes-Benz of Princeton More

by stardeck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Victor Rivera, Michael D. Hoehman, Nicholas Aberin, Maria Agabiti, Robert John Lisi

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Dec 10, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review for our Service Team! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 11, 2024

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Employee Rating

The Mercedes-Benz dealer on Route 1 North near Princeton is easy to work with, and offers good quality service. Their staff are knowledgeable and take the time to keep me informed. More

by PJclient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 16, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your incredible service review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 15, 2024

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Employee Rating

I recently took my car for a service. Andy was incredibly knowledgeable and friendly, Very satisfied with all the services. Highly recommend 🚗👍 More

by aye772277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy

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Oct 19, 2024

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing your review for Brian, Andy, and our Service Team! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 13, 2024

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Employee Rating

Excellent service. Friendly and well informed staff. Defiantly will be sure to recommend to friends and family More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Michael D. Hoehman, Nicholas Aberin, Ellyn Levinson, Maria Agabiti, Rachel Hoehman, Robert John Lisi , Syris Austin

Report | Print
Oct 19, 2024

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 13, 2024

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Employee Rating

Very good customer service. Andrew Horne is very nice to work with. Probably going to bye another sprinter in the future More

by Sqchevy55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 19, 2024

Mercedes-Benz of Princeton responded

Thank you for your stellar service review for Andy! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 26, 2024

Dealership Rating
Employee Rating

They help me with what I need and there was very nice and polite very much More

by Ora shamam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler, Thomas Knobloch Sr., Michael D. Hoehman, Ellyn Levinson, Rachel Hoehman

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Sep 28, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 06, 2024

Dealership Rating
Employee Rating

Thank you for the service. Thank you for the kindness. The way represents themselves. They one at the way they're gonna receive the customer and in the way you talk to the cust More

by starmand86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 07, 2024

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2024

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Employee Rating

THEY ARE VERY HONEST WHEN THEY DIAGNOSE THE PROBLEM, THEY CALLED ME AND EXPLAINED EVERYTHING TO ME, I APPROVED AND THEY WERE NOT CHARGED FOR ANYTHING ELSE More

by ROCKOPAULIELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruben Lebron

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Aug 07, 2024

Mercedes-Benz of Princeton responded

Your review for Ruben and Andy means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 30, 2024

Dealership Rating
Employee Rating

It was an awesome experience and the service was pretty good and in a timely manner. More

by Sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 03, 2024

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review for Andy, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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