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Andrew Gentile

Overview Reviews (116) Inventory (1020)

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Andrew Gentile

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Andrew Gentile

Service Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.6

116 Reviews

Overview Reviews (116) Inventory (1020)

4.6

116 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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116 Reviews of Andrew Gentile

December 14, 2024

Dealership Rating

Employee Rating

Great service from the team. Everyone involved was fast and accommodating. Especially appreciate the ride service. Everyone involved was fast and accommodating. Especially appreciate the ride service. More

by gsigle12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Tyler Scott, Peter Nieves, James Decaro

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Dec 16, 2024 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2024

Dealership Rating

Employee Rating

The team was great they had a very good job I’m glad I had them do the work had them do the work More

by foreony04

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Tyler Scott, Peter Nieves, James Decaro

Report | Print

Dec 16, 2024 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2024

Dealership Rating

Employee Rating

The best customer service, nice workers, professional people and great and fast service. I love it 🙏 people and great and fast service. I love it 🙏 More

by Yeneidys

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Tyler Scott, Peter Nieves, James Decaro

Report | Print

Dec 15, 2024 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2024

Dealership Rating

Employee Rating

They are very friendly and very professional wiht their work and are respectful to everyone work and are respectful to everyone More

by Laudicelis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Tyler Scott, Peter Nieves, James Decaro

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Dec 08, 2024 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

November 26, 2024

Dealership Rating

Employee Rating

This was the best experience I have ever been involved with will definitely am amazed at the quality service thank you for everything. with will definitely am amazed at the quality service thank you for everything. More

by ehaynes1845

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Tyler Scott, Peter Nieves, James Decaro

Report | Print

Nov 28, 2024 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 16, 2024

Dealership Rating

Employee Rating

Always friendly great service They let me know the final results and what is needed if needed Always happy when I need service Good job service dept results and what is needed if needed Always happy when I need service Good job service dept More

by TYRONEPATTON61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Tyler Scott, Peter Nieves, James Decaro

Report | Print

Nov 19, 2024 -

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2024

Dealership Rating

Employee Rating

Good atmosphere, Awesome staff ! Thank you . More then anything I would recommend anyone to come visit this location . Thank you . More then anything I would recommend anyone to come visit this location . More

by GQ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Tyler Scott, Peter Nieves, James Decaro , Mike in service good fella.

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Nov 18, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 11, 2024

Dealership Rating

Employee Rating

I have bought five different trucks with Elder four and this last one they saw that I had a situation a day abuse my need of switching the truck they register my truck for only five months. I lost $500 on this last one they saw that I had a situation a day abuse my need of switching the truck they register my truck for only five months. I lost $500 on that. I have issues with the truck being a 2023 platinum $100,000 truck have issues with it. They did not want to take car of unless I pay for They put an insurance for 85,000 miles on my truck that cost me almost $3000 I need some covered nothing pretty much I am upset. I would never recommend Elder for to anybody or buy myself another truck there. Thank you for the lousy service after I have been such a faithful customer. More

by luisnavarrohome

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Johany Trespalacios, Nacer Menouni, Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Tyler Scott, Peter Nieves, James Decaro

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Nov 13, 2024 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 10, 2024

Dealership Rating

Employee Rating

Excellent work in Tampa and the Ford f150 is a good truck yo own and it's reliable. yo own and it's reliable. More

by lookatthisbodyma

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Tyler Scott, Peter Nieves, James Decaro

Report | Print

Nov 12, 2024 -

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 09, 2024

Dealership Rating

Employee Rating

Im bad with the name but the guy who attended me it was good, nice and help me to fast good, nice and help me to fast More

by Dra.spichardoruiz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Tyler Scott, Peter Nieves, James Decaro

Report | Print

Nov 10, 2024 -

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Andrew Gentile

Service Manager

Elder Ford of Tampa

116 Reviews of Andrew Gentile

Dealership Inventory (1020 Vehicles)

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