Andrew Franco
Andrew Franco at Mercedes-Benz of Paramus
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Andrew Franco

Sales Representative

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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51 Reviews

I was with the Prestige organization since 1995. With a short gap for the past year! I am happy to be back to take care of all my customers, past and present in a professional manner!

Dealership Experience

6 yrs, 4 mos

Industry Experience

29 yrs

Specialties & Trainings

master certtified. amg specialist.

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51 Reviews

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51 Reviews of Andrew Franco

February 17, 2024

Dealership Rating
Employee Rating

I Only like and buy German cars. And while I like other brands… from now on… I ONLY buy MB from Andrew Falco at Paramus MB! Andrew is a gem… a mensch, a guy who gives it to you st More

by Michael
Recommend Dealer
Yes

Other Employees Tagged: Joe Defrancesco

Feb 18, 2024

Mercedes-Benz of Paramus responded

Andrew Falco is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

February 28, 2023

Dealership Rating
Employee Rating

It was a pleasure working with Andrew Franco. He really went out of his way to satisfy all our needs. Thank you!! More

by phantnick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 02, 2023

Mercedes-Benz of Paramus responded

It's really great to hear that Andrew Franco went out of his way to help with all your needs. Thanks!

January 06, 2023

Dealership Rating
Employee Rating

Great Dealer Great Experience. Have always had a great experience with Mercedes-Benz of Paramus.. Work with Andrew Franco who made my purchase smooth, friendly and pressure free More

by the46nj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2023

Mercedes-Benz of Paramus responded

It's great to hear that Andrew Franco made sure your purchase was smooth, friendly and pressure free. Thanks for sharing your terrific recommendation for Andrew as well.

November 14, 2022

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Employee Rating

It was a pleasure working with Andrew Franco. He is a consummate professional and I would not hesitate to work with him and the MERCEDES BENZ of Paramus team again in the future. He made the buy More

by B. Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tessa Caropolo, Nick Avianto

Nov 15, 2022

Mercedes-Benz of Paramus responded

We're so glad to hear that Andrew Franco was so helpful with your needs, as well as very professional. Thanks for telling us that Andrew made your car buying process great and you appreciated his high level of customer service!

August 31, 2022

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Employee Rating

Andrew was a great salesman. He was very respectful and easy to work with. Would definitely come back and work with him again. Great attitude and overall great experience. More

by Krzysztof
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Mercedes-Benz of Paramus responded

It's really great to hear that Andrew was very respectful and easy to work with. We're also glad to know that you appreciated his great attitude, and you had an overall great experience. Thanks!

May 25, 2022

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Employee Rating

Andrew Franco is simply the best, a great person, full of wisdom and experience. It was more than a car purchase for me because not only did he facilitate the whole procedure but he also made my dream come t More

by raschidcr7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Mercedes-Benz of Paramus responded

It's great to hear that Andrew Franco was so helpful and he made sure your car purchase was easy. We also enjoy knowing that he really listened to your needs and he made sure to meet your expectations. Congratulations on your new BMW X3, and thanks for your very kind remarks for Andrew.

May 07, 2022

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Employee Rating

Andrew Franco (sales) and Mark Mickens (service) are the best! They go above and beyond to make their client’s experience top notch. More

by NDEFEO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wong, Mark Mickens

May 07, 2022

Mercedes-Benz of Paramus responded

It's wonderful to hear that Andrew Franco and Mark Mickens are the best. It's such a pleasure to know that they were above and beyond to make sure your customer service was top notch!

April 28, 2022

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Employee Rating

Salesperson snd my service advising exceptionslVery pleased overall. Work performed on a timely basis a plus More

by DONALDNAZZARO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

Apr 29, 2022

Mercedes-Benz of Paramus responded

Thanks for sharing your kind remarks. It's wonderful to know that our service team members were very helpful and you're pleased with everything. We also love knowing that the work done was timely as well. Thanks again!

April 05, 2022

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Employee Rating

Great team. Andrew Franco and Michael Mutter are terrific. My second MB and can’t wait for the next one More

by FELICECHAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mutter

Apr 05, 2022

Mercedes-Benz of Paramus responded

Thank you for telling us that Andrew Franco and Michael Mutter are terrific. We're so glad to hear that our team made sure you were pleased with everything. Thanks again.

March 28, 2022

Dealership Rating

I traded in my vw jetta to get a used Infiniti G37 in good hopes that it would be an upgrade in cars but boy was I wrong. I got the car and at first I thought it was good until I got a check engine light More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
No
Mar 29, 2022

Mercedes-Benz of Paramus responded

When you made us aware that the check engine light was on, we gave you the option to have your mechanic repair it and we would reimburse you or you could bring it to our service department. When asked, you let us know that you preferred our service team to do the work. Once we diagnosed the car, we ordered the part and advised you immediately that the part was on order. Being that the car is 11 years old- it took 5 days to get the parts for repair- which we also advised. We advised you that our checks are issued through a centralized accounting office and would not be issued immediately. Please know we take our customer feedback and reviews very seriously. We are saddened to hear that your experience wasn't positive, but we would be happy to speak further regarding your concerns. Sincerely, The Mercedes-Benz of Paramus Team.

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