Andrew Eytcheson

I purchased a 2019 GLC300 4matic coupe a week ago. When I tried to enroll it in Mercedes Me I learned the VIN was still tied to the previous owner. I called Mercedes Me and was told I would have to vi When I tried to enroll it in Mercedes Me I learned the VIN was still tied to the previous owner. I called Mercedes Me and was told I would have to visit a local dealer. I chose Mercedes-Benz of Westminster since they were 5 miles from my office. When I went there looking for help to resolve the issue of the VIN being registered with the previous owner. I was told it would take over an hour and I would have to pay $290.00 just so I could take advantage of the technology offered in the vehicle. The only thing I did wrong was to buy a Mercedes-Benz, General Motors does not try to rip off customers with this kind of extortion. The entertainment system is virtually useless until I pay the extortion monies. This is the most unethical dealership I have ever come across. This is how they treat new customers and introduce them to Mercedes-Benz. Seems like the better practice would have been to help, instead of extort money. I might very well have been a very a long standing customer. Not now, these people are xxxx More

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took my vehicle in for service. Trusted the dealer knew what services are required at the cars mileage, they did not... Good thing I read the owners manual to see what service is Trusted the dealer knew what services are required at the cars mileage, they did not... Good thing I read the owners manual to see what service is required, otherwise my car could have been damaged by not performing the required service. Because of this incompetence I will never go to this place again. So If your car needs servicing read your owners manual, apparently the dealer doesn't More

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Very clean, friendly helpful staff diagnosed problem , and fixed it correctly when promised on time and fixed it correctly when promised on time More

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