Andrew Coyle
Andrew Coyle at Empire Chrysler Jeep Dodge Ram of West Islip
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Andrew Coyle

Parts

Empire Chrysler Jeep Dodge Ram of West Islip

130 Sunrise Hwy
West Islip, NY 11795

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5.0
14 Reviews

Dealership Experience

8 yrs, 10 mos

5.0

14 Reviews

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14 Reviews of Andrew Coyle

April 21, 2024

Dealership Rating
Employee Rating

Joe Deguire He got my ram fixed ,I had remote issues. Also he said it would be take over a week to get parts. After dropping off ram he called me the next day and had all parts. And I had it back that da More

by stillman430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are grateful for you leaving Joe this wonderful review! We are thrilled to hear that Joe took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he got you home and back to the dealership. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 04, 2023

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Professional and friendly staff. Fenix was my Service Manager. He explained what was involved to repair my car and the approximate time it would take. It was going to be a lengthy re More

by Catina
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jean Maestri , William Polanco

Dec 04, 2023

Empire Chrysler Jeep Dodge Ram of West Islip responded

Catina, Thank you for taking the time to share your recent service experience with us. We are delighted to hear about your positive encounter and your kind words about Fenix and our team. Your satisfaction is our ultimate goal and we are glad to have exceeded your expectations. Should you have any further automotive needs or require assistance in the future, please feel free to reach out to us.

November 28, 2023

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I shopped around before I made any decisions on my new Durango and found Empire Chrysler Jeep Dodge to be the best and purchased my vehicle from them. My salesman Aaron Moody was excellent, very knowled More

by gmcelroy64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Ortiz , Josh Haynes, Aaron Moody

Nov 29, 2023

Empire Chrysler Jeep Dodge Ram of West Islip responded

We greatly appreciate your excellent review! Providing a top-notch experience is always our goal, and we are glad that Aaran's and the team's efforts could meet your satisfaction. We greatly appreciate the opportunity to work with you. We wish you the warmest congratulations on your new Durango- on behalf of the entire team!

October 08, 2023

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Rob and everyone in The Service Department was very professional, courteous and I was very happy from start to finish. I waited at the dealership and it was clean, had a charge station for phones, and More

by XX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco, Diego Ortiz , Terrance Fallon, James Parkin, William Polanco, Katya Valencia, Rob Service Department, Mike Parts Department

Oct 09, 2023

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for taking the time to leave Rob and our service team this wonderful review! Our team works hard to provide a warm and welcoming environment as well as the 5-star service that you have come to expect. Your satisfaction is our top priority and we can’t wait to exceed your expectations every time you choose us.

April 20, 2023

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The EMPIRE strikes Back. Exceptional work in observation attention to detail pointing out a issue that could have been costly. More

by MACH3RACING CEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Maestri, David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco , Terrance Fallon, James Parkin, William Polanco

Apr 26, 2023

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star rating! We are glad that our team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Apr 26, 2023

MACH3RACING CEO responded

Thank you.

March 21, 2023

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Employee Rating

They are amazing always do good work and work very fast very professional and motivated More

by Cadet#10459
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Maestri, David Lamberti, Edward Lenski, Joseph Schnettler, Richard Losco , Terrance Fallon, James Parkin, William Polanco, Katya Valencia

Mar 23, 2023

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that our team could consistently provide you with top-notch service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

January 25, 2023

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Great staff and facility, no pressure into buying something not for me, they were very helpful More

by amosrt6587
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Coyle, Brittany Walker , Kimberly Jaramillo, Emily Waldman

Jan 26, 2023

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 04, 2022

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Employee Rating

They were very helpful at helping me find the truck I wanted , very good people and service More

by Ryanromm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Coyle, Mike Desivo, Diego Ortiz, Kyle Cadolino, Kambiz Naderi , Karl Francis, Josh Haynes, Shameiqua Pittman, Katya Valencia

Oct 05, 2022

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ryan, Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Take care!

January 03, 2022

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Employee Rating

Dear Empire Jeep, I came in for my first oil change and Dear Empire Jeep, I came in for my first oil change and was treated with great respect. I was in and out within 2 hours . I was given reports on a More

by auntie5626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jean Maestri, Brittany Walker , Justin Pasquariello , Celina Arevalo, Kimberly Caldwell, Terrance Fallon, Kimberly Jaramillo, Vinson Noel, Frank Perez

Jan 03, 2022

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ann Marie Jacobs, Thank you so much for your wonderful review! We are honored that you confided in us with your automotive needs, and we are so glad that our team took great care of you throughout your visit! It is our pleasure to serve you. We hope to see you again the next time your vehicle is ready for service!

July 06, 2021

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Employee Rating

I had a great experience at this dealership. I was in an out for my oil change and plan on returning when the time comes. More

by Lauren L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Katya Valencia

Jul 07, 2021

Empire Chrysler Jeep Dodge Ram of West Islip responded

Lauren, Thank you so much for your positive review! We are so glad that our team provided you with a 5-star experience and took great care of you and your automotive needs. It is our pleasure to serve you in any way possible, and we look forward to continue to serve you and your vehicle's needs for many years to come. We wish you the safest of travels until we meet again.

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