Andrew Bailey

For such a major service (engine replacement), it was a painless experience. Drew was great! Service was relatively quick. Here's to being back on the road. Thank you Orem Toyota! painless experience. Drew was great! Service was relatively quick. Here's to being back on the road. Thank you Orem Toyota! More

by scott.mcwhorter Verified Customer Verified Customer

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Great customer service, Andrew was amazing. He was very thorough with checking me in and keeping me updated throughout my service appointment. He was very thorough with checking me in and keeping me updated throughout my service appointment. More

by bootem13571 Verified Customer Verified Customer

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Andrew was extremely helpful. I was very impressed with his fast and friendly manner. I did find out that the warranty I purchased with my car that was supposed to include 7 year I was very impressed with his fast and friendly manner. I did find out that the warranty I purchased with my car that was supposed to include 7 years of coverage, which is supposed to include oil changes is now really not true and what was sold to me was not what I was originally told. I remember specifically restating to the finance person that it included oil changes for that full time. This has put a bad taste in my mouth and I will definitely never purchase a warranty through a dealership ever again. I don't appreciate being lied to. I expect better from Toyota. More

by lisawestover Verified Customer Verified Customer

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Wonderful and exceptional service. At Brent Brown Toyota in Orem, me and my car are well taken care of. At Brent Brown Toyota in Orem, me and my car are well taken care of. More

by tennesonwoolf Verified Customer Verified Customer

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Great service and friendly people. Andrew and Lani were very helpful and knowledgeable in answering my questions. Andrew and Lani were very helpful and knowledgeable in answering my questions. More

by dexterjunkie Verified Customer Verified Customer

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Amazing service! Lani n Kaua n Andrew are always the most helpful when I come in. I always look forward to doing my car service cause they are always kind and I know Lani n Kaua n Andrew are always the most helpful when I come in. I always look forward to doing my car service cause they are always kind and I know my car will be in good hands. More

by Chey96717 Verified Customer Verified Customer

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Always efficient, professional service. Andrew was great to work with! Bought the bundel which includes 3 oil changes and emmisions. Andrew was great to work with! Bought the bundel which includes 3 oil changes and emmisions. More

by srfrisby Verified Customer Verified Customer

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Very efficient and knowledgeable and courteous. I like the service. I will probably buy there again. I like the service. I will probably buy there again. More

by GCOTTRELL7 Verified Customer Verified Customer

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Though we had some initial challenges in purchasing, the service dept has been really good. Easy to schedule, clear communication, fast service. Andrew took extra time to remedy an issue with the car and to service dept has been really good. Easy to schedule, clear communication, fast service. Andrew took extra time to remedy an issue with the car and to keep me informed so I knew my options to wait or take the shuttle. Service was quick. The online summary was helpful. The online billing was alarming since this was under warranty. Should work on that aspect of the programming. More

by diane_reich Verified Customer Verified Customer

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Everything about the dealership is professional. Whenever I call to set up an appointment, it is super easy when I arrive. Someone comes to help me right away. I don’t have to wait. It is so nice. A Whenever I call to set up an appointment, it is super easy when I arrive. Someone comes to help me right away. I don’t have to wait. It is so nice. All of the technicians do their job cleanly and efficiently I would recommend Orem Toyota to all of my friends. More

by WSJABLON Verified Customer Verified Customer

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