Andres Zavala

I bought a Lincoln Nautilis 2024. Derrick was outstanding in introducing me to this vehicle! He's extremely knowledgeable, professional and personable! My second visit was with Bri Derrick was outstanding in introducing me to this vehicle! He's extremely knowledgeable, professional and personable! My second visit was with Brian Cunningham who was also very accommodating and professional. He worked with me on the pricing and then had to search and make arrangements for the color I chose to purchase. He kept me updated on the process, and on the day of purchase showed he showed me the lounge and service area and the basics for driving this new vehicle. Andres was also professional and gracious and patient explaining all the necessary documentation. More

by jeanstrucko Verified Customer Verified Customer

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Charlita is the best! She made my sales experience so comfortable and easy. I’d love to continue to work with her in the future. Every employee I encountered was inviting She made my sales experience so comfortable and easy. I’d love to continue to work with her in the future. Every employee I encountered was inviting and made me feel like family. It was just a great experience overall. Thank you to everyone involved in getting me into my new vehicle! More

by grahamjd28 Verified Customer Verified Customer

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I had an enjoyable time talking with Mr Gray who was very personable. Mr. Zavala discussed all the aspects of finance my purchase. personable. Mr. Zavala discussed all the aspects of finance my purchase. More

by goosbyj Verified Customer Verified Customer

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Charlita really went above and beyond to locate the truck I had built online but locating a few at local dealers I had built online but locating a few at local dealers More

by srufo1957 Verified Customer Verified Customer

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Great service Great team Purchased three cars in 6 months Derrick you are the best months Derrick you are the best More

by Louis Bryan Verified Customer Verified Customer

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I found a truck on the lot and went home with it the same day. Easy!! day. Easy!! More

by bearlandscaping1989 Verified Customer Verified Customer

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Other than the salesman, not being honest about the incentives available, this was a great experience incentives available, this was a great experience More

by claybartel Verified Customer Verified Customer

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Was not contacted back about an extended warranty appraisal and schedule. Left messages with no response or followup. appraisal and schedule. Left messages with no response or followup. More

by Baldwin Verified Customer Verified Customer

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Koons Ford is the place to buy a car. Everyone is so helpful and knowledgeable. The salesman was excellent along with the finance manager. Great group of guys. I highly recommended buying Everyone is so helpful and knowledgeable. The salesman was excellent along with the finance manager. Great group of guys. I highly recommended buying from Koons Ford of Annapolis! More

by cduggi1 Verified Customer Verified Customer

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Thanks Joe, John, and Brandon! Love the truck! Appreciate the great customer service and friendly atmosphere!!! Love the truck! Appreciate the great customer service and friendly atmosphere!!! More

by parker20212320 Verified Customer Verified Customer

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