Andres Segura

I am incredibly impressed by the entire process of leasing my car at Audi Fletcher Jones. Kennedy in particular was patient, knowledgeable, and understanding of my needs. He stayed late with me as I w leasing my car at Audi Fletcher Jones. Kennedy in particular was patient, knowledgeable, and understanding of my needs. He stayed late with me as I was indecisive, before he helped me find a perfect fit. After leasing, I returned to the dealership for an extensive orientation to my vehicle - Robert Randall and Kennedy walked me through every neat feature, technology advancements, and customization options. They took over an hour to give me a personal introduction to every aspect of the car. Thank you!!! More

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David Song was very helpful. He was courteous and friendly and assisted in our transaction tremendously. Thanks again. friendly and assisted in our transaction tremendously. Thanks again. More

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This dealership sucks, no customer appreciation after the purchase of the car, very very very poor response in handling issues after the sale, I had to drive from pasadena to Costa mesa to get issues with th purchase of the car, very very very poor response in handling issues after the sale, I had to drive from pasadena to Costa mesa to get issues with the finance dept taken care of which could have been done with a phone call if someone there would have responded back to my several phone calls and emails. Hats off to the sales dept, especially Mike Burns, they did there job, due to the failure of the finance dept to maintain customer appreciation I will never patronize this dealership, and my word of mouth will inforce others not to. More

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