Andres Luera | Page 18

Been going here for years and first time that I had issues. Was never notified when my car was done. I had forgotten my coupons but was told by Andres that he would go online and get all that applied issues. Was never notified when my car was done. I had forgotten my coupons but was told by Andres that he would go online and get all that applied. I offered to go online right then and he told me not to worry about it. They were very busy at the time of drop off. When I went to pick up my car, no one was in service to speak to after paying. There was a coupon for free front wiper inserts with oil change, which I didn't get and a complimentary battery test, which I am not sure if I received. More

by katarinaww Verified Customer Verified Customer

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Experience was great would definitely recomend. Work was preformed well and people were professional ecxecwllent Work was preformed well and people were professional ecxecwllent More

by CIRO0 Verified Customer Verified Customer

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They were very accommodating and friendly. They took me right in even without an appointment. They took me right in even without an appointment. More

by MSJEANNINE Verified Customer Verified Customer

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Never called to update the status of my vehicle. I had to call. Took almost 8 hours for a check engine light & oil change. Had to call twice. Did not seem to know what the issue was. Was very inatt I had to call. Took almost 8 hours for a check engine light & oil change. Had to call twice. Did not seem to know what the issue was. Was very inattentive. There was another service person (Andre?) who did a nice job with communicating and follow up when I got to the shop. More

by cjatgels Verified Customer Verified Customer

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I came in at closing with a problem and they took care of it immediately. it immediately. More

by timothy.sheehan Verified Customer Verified Customer

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Service was good, and prompt. Had to wait fir my oil change but the wait was not long. The service center wait room was clean and friendly. Had to wait fir my oil change but the wait was not long. The service center wait room was clean and friendly. More

by Jimmymancera Verified Customer Verified Customer

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thank you for the service, the truck was basically for replacement of the starting push button, the only thing I want to note is that after the repairs, no one called me that it were ready for pickup. replacement of the starting push button, the only thing I want to note is that after the repairs, no one called me that it were ready for pickup. More

by TonyHnda Verified Customer Verified Customer

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I think that they are more honest than the dealer on grand and oak park. The service is good and fast. Their customer service is great. grand and oak park. The service is good and fast. Their customer service is great. More

by MARIBARR6641 Verified Customer Verified Customer

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Quick service to replace my car battery and Andres was very professional and explained what was exactly going wrong with my car. very professional and explained what was exactly going wrong with my car. More

by CHRIS.TORTAL Verified Customer Verified Customer

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They've been a reasonable dealership. They need to lower their prices on oil changes. Compared to doing the oil myself I would save $50+ dollars. They need to lower their prices on oil changes. Compared to doing the oil myself I would save $50+ dollars. More

by nathen.cordero Verified Customer Verified Customer

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