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Andres Flores
36 Reviews
Born in Los Angeles and lived here since '07. Love to spend time with my 1.5 year old Golden Retriever when I am not at work!
Read moreDealership Experience
4 yrs, 11 mos
Industry Experience
4 yrs, 11 mos
Languages Spoken
English
Spanish
36 Reviews
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36 Reviews of Andres Flores
Verified Customer
April 11, 2026
The service time took 2. 5 hours for a simple oil change and balancing the tires. I did appreciate the thorough inspection and video that was sent with explanations. My bi 5 hours for a simple oil change and balancing the tires. I did appreciate the thorough inspection and video that was sent with explanations. My bigger issue was with the initial invoice. I sat down to wait and looked at my email and saw the explanation of service and invoice and saw that someone had signed for me at the bottom at the customer signature portion. This is very concerning that I did not see the document until it was signed and in my email - and not signed by me. I believe this is a huge issue that should be rectified within the normal practices. I later asked about it and the employee essentially stated that that isn’t uncommon in service situations where there is less complicated work done. I find it to be not acceptable or okay that my signature was put on a document that I did not read or see. I find it hard to trust the integrity of the work being done here because of that. I really wanted to like it and keep coming back. More
by andrea.meitler
April 07, 2026
Philip was incredibly nice and very helpful. He made what could have been a very stressful. Task seem easy. Fantastic service. He made what could have been a very stressful. Task seem easy. Fantastic service. More
by barbara.ismail
Other Employees Tagged: James Simpson, Phillip Mitchell
April 02, 2026
Good customer service. Always friendly. Use of technology including videos are very good. Subaru seems like a good company to work for and with. Always friendly. Use of technology including videos are very good. Subaru seems like a good company to work for and with. More
by hharrischristine
Other Employees Tagged: Emerson Shea, Dan Ganzer, James Simpson, Jack Kramer, Phillip Mitchell
April 01, 2026
This was the most pleasant auto purchase I’ve had. No pressure, got exactly what I was looking for at a fair price. Appreciated the thorough orientation to features I was unfamiliar with. I would reco No pressure, got exactly what I was looking for at a fair price. Appreciated the thorough orientation to features I was unfamiliar with. I would recommend them. More
by lpramann
Other Employees Tagged: James Simpson, Phillip Mitchell
March 23, 2026
We worked initially with Andres, but then with Maria when we came back (Andres wasn't working that day), so we actually spent more time with Maria. We liked working with her very much; she was very personabl we came back (Andres wasn't working that day), so we actually spent more time with Maria. We liked working with her very much; she was very personable and professional, and we appreciated that we didn't feel pressured. Overall the experience was good. More
by frieb003
Other Employees Tagged: Maria M.
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