Andres Alvarez

Toyota Highlander XLE 2022. date : Jan 16th 2024. After the purchase rep took car to "prepper the car " and seems like car came with worn down tires after it that i real date : Jan 16th 2024. After the purchase rep took car to "prepper the car " and seems like car came with worn down tires after it that i realized only after purchase. it really didn't seem like the original tiers i have checked first time. he said didnt switch and cant to nothing about these hazard tires. When i came home fund out that service provider also didn't include second key set. when i reached out i got no answer besides "let me try connecting the previous owner" . and later on "sorry we cant do anything" Both things should have been disclosed before purchase. also rep was telling that it cost them more to make these keys what doesn't make sense and just sounds bad when i texted the rep with : "Every car i bought came with 2 keys, U had to disclose if that was the situation I was also surprised with completely worn down tires, none like other used cars u had bought before. That's really how u guys do, business? Surprise clients that didn't check with these added costs. You guys can duplicate a key for nothing major." asking for a manager call to settle that then its when stopped responding. More

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Great experience . Awesome customer service. They were very helpful, and I was driven my new car in less time than I expected I will definitely buy from toyota north . Awesome customer service. They were very helpful, and I was driven my new car in less time than I expected I will definitely buy from toyota north Miami again. More

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excelente servicio Excelente atención donde te aconseja de la manera adecuada y asi, te ayuda a tomar la mejor desición. Gracias. Tanto Andres Alvarez como Raul Morgan Excelente atención donde te aconseja de la manera adecuada y asi, te ayuda a tomar la mejor desición. Gracias. Tanto Andres Alvarez como Raul Morgan nos ofrecieron un excelente servicio. More

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The Avergers MADE my dream car HAPPEN NOT all HEROS wear capes. I had "THE Avengers" Super heroes ( a group of gentleman at Toyota of North Miami ) making the impossible VERY MUCH POSSIB NOT all HEROS wear capes. I had "THE Avengers" Super heroes ( a group of gentleman at Toyota of North Miami ) making the impossible VERY MUCH POSSIBLE while aiding me in my first car buying experience at a major dealership happen, most EPIC?? I would did all again?????? More

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